Mobile Expertise
Baltimore, Maryland Support for BlackBerry
Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile smartphones were once one of the most popular solutions for achieving anytime-anywhere access to email, scheduling, web applications, and other vital business data. Progent offers Baltimore, Maryland businesses the services of BlackBerry-premier experts who can help businesses to manage their BlackBerry environments or migrate smoothly to a current mobile solution.
As the sophistication of small business IT technology has increased, and as the demand for enterprise-class security, dependability, and recoverability has become the norm for businesses of all sizes, effective integration and support of BlackBerry solutions has grown increasingly challenging. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small organizations frequently turn to external support professionals who specialize in RIM BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-premier engineers who can assist small organizations to design, manage, and troubleshoot BlackBerry environments economically and effectively, dispensing with the need for an internal BlackBerry technology specialist and reducing the expense and hassle of supporting wireless workers. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This breadth of experience, combined with Progent's proven remote service delivery model, gives small companies a budget-friendly solution for incorporating RIM BlackBerry products seamlessly into their information system.
Progent's engineers can help your company with SQL Server 2019 development consulting, SQL Server 2016 migration support, and Exchange Server setup so that your data and email infrastructure work optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft software, configure streamlined management tools to help you track and support BlackBerry smartphones throughout your company, define security policies that are right for your business, develop custom wireless software, and make sure that your IT network infrastructure is appropriately designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup procedures in order that it can be restored rapidly and thoroughly.
Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.
| City | Address | Phone | Link |
| Alexandria | 2800 Eisenhower Ave, Suite 220 Alexandria, VA 22314 United States |
(517) 302-7958 | Alexandria Network Support Services |
| Baltimore | 300 E. Lombard St, Suite 840 Baltimore, MD 21202 United States |
(667) 771-9100 | Baltimore Network Support Services |
| Reston | One Freedom Square, 11951 Freedom Drive, 13th Floor Reston, VA 20190 United States |
(571) 392-5565 | Reston Network Support Services |
| Rockville | 1 Research Court, Suite 450 Rockville, MD 20850 United States |
(240) 454-0044 | Rockville Network Support Services |
| Washington | 1629 K St NW, Suite 300 Washington, DC 20006 United States |
(202) 851-2383 | Washington Network Support Services |
Technical Services for BlackBerry BES Server
BlackBerry BES Server simplifies administration and maintenance of RIM BlackBerry smartphones, offering a single solution for handling key tasks like smartphone deployment, updates, and retirement and also offering a solid foundation for data protection and high availability. BlackBerry BES Server delivers transparent integration between Exchange, Groupwise, or IBM Lotus Domino messaging servers and BlackBerry users and allows remote synchronization.
BES Server offers a wealth of security capabilities starting with automatic data encryption of messages transmitted between a BlackBerry smartphone and BES Server based on AES or Triple Data Encryption Standard (Triple DES). BES Server also allows excellent versatility in selecting degrees of protection to match the special requirements of your environment. Progent's BlackBerry certified engineers can help your company to choose advanced security features and enable them remotely. Samples of these wirelessly configurable security features are:
- Disable a BlackBerry smartphone
- Wipe information from a missing BlackBerry device
- Disable Bluetooth
- Activate built-in defenses against malicious attacks
BlackBerry BES Server also offers flexibility in selecting ways to keep users from loading or running unsafe or prohibited software. Progent can assist you to choose blocking techniques such as:
- Specify precisely what programs are permitted on the device
- Block external applications from allocating persistent memory on the BlackBerry device
- Determine which resources third-party applications can use on the BlackBerry smartphone
- Limit the kinds of access external programs running on the smartphone can initialize
- Block all third-party programs from being loaded or executed on the BlackBerry device
Progent's Online BlackBerry-certified Technical Support is Quick and Affordable
For businesses in Baltimore, Maryland who need fast and economical access to a certified RIM BlackBerry support expert, Progent provides effective online assistance from a veteran network support team who have delivered IT solutions to companies in each state in the country. (See Progent's customer testimonials.)
Online support eliminates travel expense and lets engineers resolve technical issues rapidly, so you minimize lost productivity. Progent's RIM BlackBerry specialists have been awarded accreditations in all BlackBerry technologies and can provide professional support in fields such as troubleshooting synchronization problems, deploying BlackBerry Enterprise Server (BES), and creating a secure, high-availability network architecture for BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform basic technical operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company email software. Progent's seasoned experts can in addition assist your business to troubleshoot a broad array of issues associated with synchronization, device recognition, email reconciliation, web access, wireless connectivity, Instant Messaging, workstation application installation, and BlackBerry Desktop Redirector.
As a leader in delivering nationwide online help for small office networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry support expenses at a minimum and, by handling problems quickly, maximizes the productivity of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system powered by Exchange. Progent's BlackBerry-certified consultant offers support skills in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to install and delete BlackBerry device users on Microsoft Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, archive and maintain storage groups, configure permissions, install the Mobile Data System and Instant Messaging, install access control lists, manage Microsoft Exchange data flow, create, edit, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce management reports based on SNMP results.
Progent's BlackBerry engineer can help you with your BlackBerry solution in a number of settings that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, repair, and produce documentation for a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and network requirements assessment, system architecture, installation strategy and implementation, performance optimization, design of a fault-tolerant architecture, information backup and disaster recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical goals and to design a mobile wireless solution that meets your information technology budget and supports your business plans. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to support a BlackBerry BES Server, help you to determine which administration approach and hardware products match your needs, and evaluate your messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make smart decisions about alternatives for software versions, processors and mass storage, network topology, and application configuration.
To maximize network security, Progent's BlackBerry expert can assist your company to choose and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-premier security engineers to run network-wide security assessment and compliance testing and suggest enhancements to accommodate your BlackBerry environment.
Contact Progent for Support from a BlackBerry-Qualified Consultant
In order to get in touch with Progent about engineering assistance for BlackBerry mobile wireless technology, call
An index of content::
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System Center 2012 Operations Manager Consultant
SCOM 2012 Configuration
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Cisco Firewall Computer Expert
Cisco Firewall Computer Consulting Company
Progent offers rapid online access to Cisco-certified CCIE network infrastructure experts. Progent's CCIE engineers can link to your environment using advanced remote support tools to provide quick and affordable analysis and repair of critical network infrastructure issues.
ProSight Spam Filtering Consulting
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Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to deliver centralized management and comprehensive security for all your email traffic. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This reduces your exposure to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway device adds a further layer of analysis for inbound email. For outbound email, the local gateway offers AV and anti-spam protection, DLP, and email encryption. The local gateway can also assist Exchange Server to monitor and protect internal email traffic that stays within your security perimeter.
SCCM 2016 Asset Inventory Troubleshooting
SCCM 2016 Mobile Device Management Online Troubleshooting
System Center Configuration Manager 2016 automates software provisioning across multiple sites, streamlines security and compliance settings control, inventories network resources, guards against corporate data leakage, performs network health monitoring, enables secure self service, and offers a single point of control for administering multi-OS networks running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud experts can assist businesses of any size with any aspect of designing, installing, operating and repairing a System Center 2016 Configuration Manager solution for local, cloud, or hybrid networks.
SCCM Reporting Remote Support
SCCM Cloud Integration Engineer
System Center Configuration Manager automates software deployment at scale, centralizes compliance settings control, keeps track of network assets, guards against corporate data leakage, performs network health monitoring, enables secure end-user self service, and offers a single control mechanism for managing multi-operating system networks based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration experts can help your organization with any facet of planning, implementing, operating and troubleshooting a System Center Configuration Manager deployment for local, cloud, or hybrid environments.
Biggest Catalyst 802.11ax Wireless Integration Services
Catalyst 9164 Access Point Professionals
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E AP consultants offer economical remote and on-premises help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points.
24-Hour Technology Consulting Services Microsoft Dynamics Business Central
Dynamics 365 Business Central Integration Support
Progent can provide remote and on-premises installation, upgrade, application development, reporting for Dynamics 365 Business Central (formerly Dynamivs NAV).
Windows Server 2016 Software Load Balancing Remote Consulting
Troubleshooting Windows Server 2016 Storage Spaces Direct
Progent's Microsoft-certified IT experts offer Windows Server 2016 integration consulting services to assist businesses of any size to design and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can help your company to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus multi-domain failover clusters.
Office Word and Access Engineer
Consulting Office Word
Progent's certified Office Word and Microsoft 365 Word experts offer a wide range of economical online consulting services to assist your organization to manage and troubleshoot your current Microsoft Word environment or help you to upgrade to a newer version of Microsoft Office Word. Support offered by Progent's experts include VBA software development, isolating and fixing compatibility issues between different versions of Word, interfacing Office Word with different Microsoft Office applications like Office Excel and Outlook or with 3rd-party data sources and plug-ins,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance support, smart phone and tablet synchronization, and online training sessions tailored for individuals or groups.
Microsoft Certified Partner Remote Consulting Windows 10 Compatibility Testing
Microsoft Windows 10 Consultancy
Progent's Windows consulting experts can assist businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from an earlier release of Windows. Online and on-premises evaluation and migration services for Microsoft Windows 10 available from Progent's consultants include ROI analysis, project coordination, compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud solutions, mobile device management, telecommuter access, security and compliance, streamlined provisioning and administration, infrastructure design, wired/wireless convergence, business continuity planning, webinar training for IT support personnel and end users, and ongoing technical help.
Hornetsecurity 365 Total Backup Remote Support
24 Hour Altaro 365 Total Backup Specialists
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered endpoints.
24-7 Wi-Fi access point patch management Professionals
Patch management services Engineers
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Microsoft 365 Excel Power View Contract Development
Microsoft 365 Excel and SQL Server Consultants
Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a broad range of online services to help your organization to plan, program, test, install, manage, and troubleshoot applications based on any release of Excel, including Excel Online and Office 365 Excel. Progent can assist you to migrate your legacy Excel solutions to the newest versions of Excel, support Excel on iOS-based iPhones and iPads and Google Android smartphones and tablets, and fix compatibility problems between different versions of Office Excel. Progent can provide as-needed support to clients looking for a quick fix to a stubborn issue associated with Office Excel and Progent can also provide comprehensive project management services for upgrading or creating line-of-business applications built on Excel. Progent's affordable online training for Office Excel can be custom tailored to address the needs of individuals or teams.
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Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief phone interview with a Progent backup/recovery consultant. The fact-finding interview is intended to help assess your company's ability either to defend against ransomware or recover rapidly after a ransomware incident. Progent will work with you personally to gather information about your current AV defense and backup procedures, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to build an efficient AV and backup environment that reduces your vulnerability to a ransomware attack and aligns with your business needs.
Linux Network Monitoring, Nagios and MRTG Professional
Engineer Linux Network Monitoring, Nagios and MRTG
Nagios and MRTG are useful, free monitoring utilities that operate under the Linux OS and can be deployed to monitor UNIX environments, MS Windows systems, or multi-OS environments where Linux and MS Windows coexist. The Nagios monitor lets system support engineers to monitor network services including SMTP, HTTP, FTP, and PING. Multi Router Traffic Grapher permits you to track the bandwidth in and out of SNMP network appliances such as servers, routers, and switches. Progent's network integration engineers can show you how to use both these programs to streamline and repair your computer network.
Wireless Integration Example Application
Wireless Case Studies
Progent provided a wireless networking solution that allowed a school to improve efficiency and avoid the ongoing expense of a dedicated wireline connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is designed for interfacing separate locations up to 2.5 miles apart and can extend to even greater ranges. This wireless alternative offered improved bandwidth and reliability than recourse to amplifying the 802.11b wireless network, and because it uses the 5.8Ghz band it provided immunity to outside interference.
ProSight Virtual Server Private Cloud Hosting Consultant Services
ProSight Hosting for Virtual Servers Consultant
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small company's servers in a solution that delivers the highest degree of dependability and scalability and is also easy to transfer to another host. ProSight Virtual Hosting and management options are built upon mature virtualization techniques that allow small companies with multi- platform IT systems to save significantly on the expense of capital investments, system support, and network administration while achieving enterprise-class fault tolerance and an unprecedented level of vendor flexibility.
NodeZero Penetration Testing Information systems Security Outsourcing
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Progent's proven ransomware recovery consultants can assist your business to rebuild a network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
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