Additional Topics of Interest

Setup Service Online Photoshop Training
Online Office PowerPoint Training Professional

Progent offers live online instruction for an array of client applications and operating systems such as Microsoft Office and Microsoft 365 Excel, Word, Publisher and Outlook plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online instruction offers the advantages of traditional physical classroom seminars, including instant interaction between clients and teachers, but eliminates the expenses of transportation and the challenge of trying to synchronize the schedules of multiple trainees. Offered to single students or classes of any size, Progent's live online training allows the instructor to run the seminar from an online office while the clients can be spread across an office or across the country. Live online instruction supports proven learning mechanisms such as broadcast white boards, real-time questions, and collaborative applications. Sessions can be short and targeted to specific subjects or longer in duration and broader in coverage.

Microsoft SQL Server Information Technology Consulting
MS SQL Server Programming Companies

Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that enables the rapid creation of cutting-edge high-end applications that can provide your business a significant competitive advantage. SQL Server features core support for XML and the ability to communicate across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work supporting Microsoft technology, assures you success in planning, deploying and managing Microsoft SQL Server applications that are well integrated with other applications based on Microsoft's .NET environment.

Offsite Workers Helpdesk Network Engineer
Remote Workers Helpdesk Services Technical Support Services

Progent can provide small and medium-size companies overflow or fully outsourced Help Desk services for offsite employees.

Engineers ransomware cryptoworm recovery
Specialist Sodinokibi ransomware recovery

Progent's proven ransomware recovery experts can assist your business to reconstruct a network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.

Supplemental Helpdesk Cost Savings Setup and Support
Service Desk Sharing Economics Remote Technical Support

Progent's Helpdesk management and co-management service programs help companies to save money and improve productivity.

CCDP System Engineers
GIAC Certified Intrusion Analyst (GCIA) Outsourcing Companies

Progent offers customers the services of consultants who have been awarded some of the IT industry's most prized credentials. Progent believes that customers have the right to be sure that their IT support providers have formal training as well as extensive practical experience so that Progent's customers can engage Progent's support with confidence. In many cases, vendor credentials such as the CCIE brings priority for substantially superior vendor help than is available to uncertified consultants, allowing Progent to deliver clients a better level of IT service. In addition, major certifications such as CISM or CISSP for IT security can aid enterprise clients to demonstrate compliance with regulatory demands by using the assistance of accredited IT experts.

Cisco and Microsoft Certified Expert Extended Helpdesk Network Engineer
Extended Service Desk Professionals

Progent offers several essential types of Contact Center support including Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft professionals offers your customers easy access to a reliable technical group with years of experience delivering phone support and remote access troubleshooting for IT systems powered by Microsoft products. Progent's focus is on giving the support Helpdesk a positive image as a solid contributor to business productivity. Progent's goal is to resolve and not merely record problems.

network piloting Lab Consultants
Disaster Recovery Test Lab Engineers

Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center can be used for testing line-of-business applications, developing efficient system upgrade procedures, assessing and optimizing performance, designing or verifying business continuity strategies, resolving compatibility problems, and establishing training environments for the latest technologies. For Progent customers who lack sufficient in-house resources to assemble proper pilot systems, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping critical network initiatives on schedule.

SCDPM 2012 and Azure Remote Support Services
Computer Consultants SCDPM 2012 Compliance

Progent's Microsoft-certified consultants offer remote or in-person support to help organizations of all sizes to plan, deploy, administer, and repair a backup system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from earlier releases of Data Protection Manager or from a different backup platform, and Progent can optimize your Data Protection Manager deployment for on premises, cloud-based, or hybrid datacenters. Progent can provide as-needed help for resolving especially stubborn issues, or comprehensive project management support. Progent can also assist your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery strategy.

At Home Workers Consultants
Telecommuter Professionals

Progent has two decades of experience helping small and mid-size companies to plan, deploy, optimize, administer, and troubleshoot computer networks that incorporate a remote workforce.

Biggest WatchGuard Firebox M4800 Firewall Network Security Evaluation
WatchGuard Firebox M270 Firewall Protect

Progent provides consulting services for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and maintain a WatchGuard Firewall product that aligns with your security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewalls.

Consulting Support for Network Service Firms Support Services
Support for IT Service Providers Consultants

Progent's Support Program for IT Service Organizations lets you use Progent's consulting engineers under your own service brand as a transparent arm of your IT consulting staff.

SharePoint Computer Consultant
Microsoft IT Services SharePoint Portal Server 2003

Progent's Microsoft-certified consultants can provide organizations of all sizes consulting, troubleshooting, and application development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that uses web-based technology for intelligently connecting people, teams and data. SharePoint Server provides a central spot for your workers or clients to access, manage, share and interact with relevant data, documents, and applications and to communicate with other people. Microsoft SharePoint allows faster and more intelligent decisions, more efficient sharing across groups and more streamlined business processes. Windows SharePoint Services connect workers, customers, teams and major tasks with the information they've created in a way that makes data convenient to locate, retrieve and apply. Progent's certified SharePoint experts can assist you to maintain your current SharePoint environment or upgrade to the latest version of SharePoint Server or to SharePoint Online.