Expanding your telecommuter workforce may have a major impact on IT infrastructure, security, and company workflows. Progent has 20 years of experience assisting businesses of all sizes to design, configure, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can assist your Lakeland organization to pick the appropriate tools and adhere to leading practices in building and operating a secure virtual office solution for teleworkers that promotes teamwork and delivers top value. Progent offers support services ranging from as-needed expertise for helping you past challenging IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent's consultants can assist Lakeland, Florida businesses to with any facet of building a high-functioning telecommuting ecosystem by providing network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk outsourcing, endpoint security, backup/restore solutions, and centralized management.

VoIP Integration for an At-Home Workforce
Expanding the corporate PBX environment to accommodate telecommuters is critical to supporting an effective at-home workforce. A variety of cloud-centric VoIP products are used by SMBs to support teleworkers. Many enterprises depend on Cisco's current or legacy products for VoIP solutions. Progent can help organizations of all sizes to design or tune a remote VoIP service that delivers the versatility, convenience and protection required for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to help businesses tune their current Cisco IP voice environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (CUCM) extends enterprise telephony capabilities to devices such as VoIP phones, media processing products, Voice over IP gateways, and mixed media applications deployed across the network. CUCM manages additional mixed media services like messaging, video conferencing, and customer collaboration networks. For more information about Progent's CUCM expertise, visit Cisco Unified CM consulting services.
  • Cisco CallManager is Cisco's legacy call-processing software and has been replaced by CUCM. Progent's consultants can assist your company to support your current CallManager deployment or migrate smoothly to Cisco's current IP telephony products. For details about Progent's support services for Cisco CallManager and Cisco's other older VoIP platforms, visit CallManager consulting services.
  • Cisco IP Gateways provide connectivity with public telephony networks and with users operating beyond the corporate perimeter like telecommuters. Progent can provide expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your WAN architecture to support these VoIP solutions and deliver on-demand integration and troubleshooting services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing an efficient telecommuter environment for your Lakeland, Florida company, phone 1-800-993-9400 or refer to Contact Progent.