Mexico City Telecommuters Configuration Consulting Experts
System Design, Implementation, Administration and Call Center Consulting Services
Expanding your telecommuter workforce can have a significant impact on IT infrastructure, cybersecurity, and company processes. Progent has two decades of background assisting small and mid-size businesses to design, deploy, administer, tune, and debug IT networks that incorporate at-home workers. Progent can help your Mexico City organization to select the appropriate technologies and follow best practices in creating and operating a safe virtual office ecosystem for telecommuters that facilitates teamwork and delivers maximum business value. Progent can provide support services ranging from as-needed expertise for helping you past challenging IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.
Progent's consultants can assist Mexico City, México businesses to with any aspect of building a high-performing remote work environment by providing infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, security monitoring, data protection solutions, and unified management.
Infrastructure for an At-Home Workforce
Configuring the physical and software infrastructure needed for a remote work environment can be particularly complex if you must accommodate a combination of worker-owned hardware like desktop computers and laptops, routers, and Wi-Fi appliances from various vendors and with a mix of OS software and firmware levels. Progent's experience providing remote support for both outdated as well as current IT products in remote office venues allows you to make efficient use of your available network infrastructure and offers fast access to top-tire consultants for making essential upgrades. Support services available from Progent to help you to implement a productive telecommuting ecosystem include:
- Virtual Private Network (VPN) connectivity allows you to establish a safe tunnel for authorized remote employees to access IT resources located at your company datacenter or in the cloud. Progent can help your company to deploy and manage VPN access between your at-home workforce and your key network resources by providing remote VPN integration support. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can assist your at-home workers to set up Cisco's AnyConnect client software to provide safe VPN connections for a wide selection of endpoint devices including Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms enable an at-home worker to see and interact with a remote PC's desktop. This technology gives IT managers substantial control over the digital environment of telecommuters and ensures them a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers attach at-home computer networks to the Internet and typically support VPN connections, home wireless connectivity, and firewall services. Progent offers expert online support for deploying home routers from a variety of vendors. See router configuration services from Cisco-certified experts.
- Home Wireless networks, often shared by an entire household and guests, are frequently used by at-home employees to connect to their router for work. This can cause performance as well as security issues. Progent can assist businesses to resolve these issues by delivering services like Aironet integration expertise, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti wireless access point integration assistance.
- Internet access methods impact the performance and reliability of connections between telecommuters and the company network. Line-of-business applications might require backup Internet connections in case the primary connection breaks. Progent offers guidance for selecting ISPs, selecting sensible service packages, and setting up redundant Internet access. Refer to Internet connectivity solutions.
IP Voice Integration for an At-Home Workforce
Expanding the company phone system to accommodate remote users is vital to maintaining a productive work-at-home solution. A variety of cloud-based digital PBX platforms are used by SMBs to support remote users. Many larger organizations rely on Cisco's modern or legacy products for VoIP management. Progent can assist businesses of all sizes to design or tune a remote VoIP environment that delivers the flexibility, transparency and protection required for telecommuters. Progent's Cisco-certified CCIE Voice experts can provide high-level support to help businesses tune their current Cisco VoIP systems to support a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced telephony features to devices such as VoIP phones, media processing products, Voice over IP gateways, and multimedia software used across the network. Unified Communications Manager manages additional mixed media services such as messaging, voice/video conferencing, and customer interaction networks. For details about Progent's Unified Communications Manager expertise, refer to Cisco Unified CM consulting services.
- CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent's consultants can help you to maintain your current CallManager environment or upgrade smoothly to Cisco's modern IP telephony products. For details about Progent's expertise for CallManager and Cisco's other early IP voice platforms, refer to Cisco CallManager expertise.
- Cisco IP Gateways provide connectivity with public telephony networks and with clients operating outside the corporate firewall such as at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
- Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your wide area network architecture to support these solutions and provide online deployment and troubleshooting expertise.
Video Conferencing for At-Home Workers
A broad range of voice/video conferencing platforms from leading vendors support online meetings, video and voice conferencing, chat, and content sharing for both local users and at-home workers. Many companies utilize multiple conferencing products to meet the needs of their various partners and clients. Progent's communications experts can assist your organization to maintain your existing conferencing environment and optimize the productivity of your at-home workforce.
- Skype for Business is Microsoft's popular communications product that enables real-time presence, instant messaging, audio and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can assist you to configure and manage Skype for Business clients to accommodate your remote workforce. To learn more about Progent's support expertise for Skype for Business, visit Skype for Business consulting services.
- FaceTime is Apple's multiuser video phone platform for compatible iOS and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Current versions of FaceTime support as many as 32 concurrent users for voice/video calls. To learn more about Progent's consulting expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud, Webex services include sharing granular content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for training. For details about Progent's consulting services for Webex and for additional IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conversations, contacts, and content with features that include video calling, persistent chat, plus data sharing. For details about Progent's consulting expertise for Teams as well as for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these products and help your business to optimize your network architecture to run them.
Microsoft Integrated Collaboration Platforms for Remote Workers
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office families, providing a powerful environment of productivity apps that deliver a cohesive user interface for exchanging data and ideas throughout multiple sites and on a broad selection of endpoints. Progent has delivered remote consulting support for Microsoft SharePoint and Exchange Server since their initial publication and can help your company to deploy these critical collaboration products to maximize the productivity of your remote workforce.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and integrates with third-party cloud services to provide real-time collaboration. Designed as a replacement for Skype for Business Online, Microsoft Teams and Teams Premium can support chat, video meetings that include screen sharing, phone calls, cloud voicemail, group email, plus file and app sharing. Teams is closely integrated with Microsoft 365 and relies on Exchange Online, SharePoint Online, OneDrive for Business, and Azure Entra (formerly branded Azure Active Directory) for delivering its complete range of features. To learn more about Progent's support services for Microsoft Teams, see solution design and configuration expertise for Microsoft Teams.
SharePoint utilizes web entities to promote collaboration and information delivery by providing policy-driven delivery of content, workflow, and tools for searching through company-wide information silos. SharePoint allows you to create secure web portals that enables at-home workers to view and update consolidated business intelligence via Intranets (Wikis), Blogs, social sites, and Web Parts (Widgets). To learn about Progent's SharePoint consulting services, see SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange support services, visit integration consulting for Exchange.
OneDrive is Microsoft�s shared cloud-based storage service, comparable to GoogleDrive. At-home workers can store files to the OneDrive service, and colleagues anywhere can access them securely via a browser. Included with Microsoft 365, OneDrive allows home workers to co-author files. Edits created offline are automatically uploaded when you reconnect to the Internet. For information about Progent's expertise for Microsoft OneDrive, go to Onedrive configuration consulting.
Cloud Integration Services for Telecommuters
Progent offers affordable remote support for helping organizations to build, maintain and repair integrated network models that combine internal data centers, at-home workers, branches, plus cloud services. Progent can provide top-tier consultant for all types of cloud service delivery including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help remote workers resolve problems with cloud connectivity, identity, and security.
Microsoft Azure is a leading platform for cloud software and services that allows you to use infrastructure, virtual servers, and critical apps running on Microsoft's massive cloud. Microsoft Azure includes over one hundred services services such as hosting for Windows and Linux-powered VMs, on-demand cloud storage, messaging, application development with Visual Studio, and backup/restore. Progent can help your organization to deploy virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity control with Azure Active Directory, and plan data backup and recovery solutions with Azure Backup. Progent's cloud experts can also show you how to establish protected access to Azure for remote workers by configuring and debugging firewall appliances and VPN IPsec tunnels. To learn about Progent's expertise for Azure, see Microsoft Azure expertise.
Microsoft 365, formerly branded Office 365, is Microsoft's growing suite of client productivity software and cloud services available on a subscription basis. Microsoft apps and services are marketed in a selection of plans designed for users ranging from individuals and small offices to large corporations. Progent offers fast and easy online access to experts knowledgeable about Microsoft 365-compatible devices based on Windows, Mac, iOS, and Google Android operating systems. Progent can assist you to assess the numerous subscription plans offered with Microsoft 365 and configure 365 apps for your telecommuters to achieve top business value. To learn about Progent's support services for Microsoft 365, see Microsoft 365 integration support.
Exchange Online is among the most widely used applications in the Microsoft 365 product suite. Microsoft 365 Exchange Online offers the advantages of lower spending for data center infrastructure, simplified management, on-demand scaling, high availability, and additional benefits associated with public clouds. Microsoft has engineered Exchange Online to run smoothly with local Exchange environments, enabling customers to create hybrid cloud/onsite networks. Progent's Exchange consultants are available for as-needed help to guide you past tough technical bottlenecks and also offer end-to-end project management services to make sure your at-home workers have convenient and safe access to your Microsoft 365 Exchange Online deployment. To learn Progent's consulting expertise for Exchange Online, see Exchange Online configuration and support expertise.
Amazon AWS is a pioneer in the public cloud computing market and is the world's leading source of cloud-based services. Progent can provide fast and affordable online contact with cloud connectivity experts who can help your business to design, deploy, maintain, and troubleshoot hybrid information networks that incorporate Amazon AWS cloud-based services with on-premises resources and with other public clouds such as Azure. Progent also offers access to Cisco-certified CCIE networking experts to help your company to build a high-availability network model to make sure your employees have a consistent computing experience whether they are working from your headquarters, a branch office, from home, or on the road. To find out about Progent's consulting expertise for Amazon AWS, go to Amazon AWS consulting support.
Google Cloud Platform is a leading collection of cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco consulting experts can assist you to expand your current IT assets with the Google Cloud, and Progent's database consultants can show you how to make your key apps cloud ready so your remote workers can benefit fully from Google Cloud services. Progent can help you to set up VMs on GCP Compute Engine, plan a cost-effective storage system with GCP Storage services, and simplify identity management for telecommuters with GCP Cloud Identity. Progent's experts can also assist you to utilize GCP's unified management technology to control and track your Google Cloud environment. To learn, visit Google Cloud Platform (GCP) integration support.
Help Desk Call Center Services for Telecommuters
An emergency, enterprise-wide changeover to a from-home workforce, which could be activated by a pandemic or as a component of a disaster recovery/business continuity plan, can overstretch even a high-performing internal Call Desk. Progent's Help Desk services allow organizations of any size to outsource or expand their Call Desk with Progent's remote Technical Response Center services.
- Progent's Standard Help Desk support services utilize Progent's extensive team of online technical support experts along with world-class trouble ticketing and tracking software to offer an affordable, modern Call Desk. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all facets of online Level 1 desktop technical support from help requests through ticket creation, screen sharing, issue resolution, and reporting. A browser-based User's Service Portal allows from-home workers to track or revise the status of their current trouble tickets, add information, and upload screen captures and attachments. Support services are delivered at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent makes available optional fast hand-off to Level 2 and Level 3 support experts to resolve advanced problems. To find out more, see Progent's Standard Helpdesk Services for small companies.
- Progent's Help Desk Augmentation Service allows your business to supplement your current Call Center organization by splitting delivery of Call Center services transparently between your regular IT support staff and Progent's extensive team of PC support engineers and subject matter experts. Progent's shared Help Desk Call Center service uses a collective support model utilizing the leading PSA platform for handling help requests and trouble tickets, establishing ownership, monitoring progress, and generating management reports. For details about how Progent's Support Desk Supplementation Services can help your business to deliver world-class technical support to your at-home workforce, visit Progent's Help Desk Call Center augmentation Services.
Security and Compliance for Remote Workers
At-home staff members commonly use their personal computers and often work in an unsecured physical space. This situation increases their vulnerability to cyber attacks and requires careful configuration of corporate firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, thorough user education, and the creation of policies based on best practices. Progent's seasoned team of IT security solutions consultants can assist your business to plan, implement and maintain an effective cybersecurity solution that protects critical IT resources in networks that include at-home workers.
Firewalls enable companies to build a network environment that can be securely utilized by on-premises users as well as by an at-home workforce, mobile workers, vendors, clients, and other stakeholders. Modern firewall appliances allow you to configure and manage appropriate access rights to various classes of users and to expand your network and adjust your security as your business evolves and as cyber threats grow more sophisticated. Progent works with both new and older security appliances from all leading manufacturers like Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To find out more about Progent's firewall integration services, refer to firewall support services.
Online Endpoint Security Monitoring makes it possible to track the various computers utilized by teleworkers and either reject or spot and mitigate modern cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring services, a small-footprint software agent is installed on every secured endpoint device, monitoring all activity and utilizing state-of-the-art machine learning and full execution context from SentinelOne to identify zero-day threats on arrival. When a cyberattack is spotted, ProSight ASM immediately disconnects the infected endpoint from the corporate network to quarantine the malware. Because the ProSight ASM software agent is self-contained, endpoint devices stay protected even if they are offline. Progent is a SentinelOne Partner, reseller, and integrator. For more information about ProSight ASM, visit remote endpoint monitoring for teleworkers.
Progent's Duo MFA Services incorporate Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification with iOS, Google Android, and other personal devices. Using 2FA, when you log into a secured application and give your password you are requested to verify who you are on a device that only you have and that uses a separate network channel. A wide range of out-of-band devices can be used for this added form of authentication such as an iPhone or Android or watch, a hardware token, a landline telephone, etc. You can register several verification devices. For details about Duo two-factor identity validation services, see Cisco Duo MFA two-factor authentication (2FA) services for teleworkers.
Security Audits can evaluate the exposure of your information system to all classes of external and internal security threats for an environment that incorporates teleworkers. Progent can deploy remote, automated security inventory software for rapidly and economically detecting a broad range of security gaps that can be found over the Internet. Progent's endpoint security assessment consulting services, which can be provided by security professionals with advanced certifications including CISA, CISSP, and GIAC, can help your company to audit your operations and policies and assess your network architecture to enable you to design top-level protection for your telecommuters.
Horizon3.ai's NodeZero Pentest Platform is a leading-edge penetration test (pentest) product family that can deliver autonomous threat assessment of your work-from-home environment as well as your internal and perimeter networks so you can find, rank, fix, and confirm cybersecurity weaknesses before threat actors can exploit them. Progent's pentest experts can help you to use NodeZero to perform thorough penetration tests of your perimeter and your internal network in order to evaluate your current security profile. Progent can also help you to harden your existing network security and can assist you to plan and implement a unified cybersecurity strategy that simplifies management and delivers optimum protection for on-premises, multi-cloud, at-home, and perimeter IT assets. To learn more information about Progent's vulnerability assessment services powered by on NodeZero's PEN test platform, see Consulting Services for NodeZero's Pentest Products.
Download White Paper: Protecting a Work-From-Home (WFH) Environment
To read or download a white paper describing key things to focus on for protecting an IT environment that supports telecommuters, click:
Securing a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)
Data Protection Solutions for At-Home Workers
The field of Data Protection involves backing up and recovering critical information so as to prevent data loss and reduce restoration time and effort in the event of storage system failures resulting from equipment breakdowns, programming hiccups, user error, cyber attack, or any other reason. Reliable data protection solutions can be particularly difficult to architect and maintain in hybrid environments that combine local data centers, cloud resources, and an at-home workforce.
- Backup/Restore solutions for at-home workers must address diverse kinds of personally owned endpoint devices. Progent can provide fast remote access to experts knowledgeable about a wide range of platforms for backing up Windows, Apple and Linux/UNIX servers and desktops as well as notebooks, iOS and Android tablets and smartphones. Popular backup/recovery solutions supported by Progent's data protection experts include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To protect data distributed across a hybrid network, Progent can provide ProSight Data Protection Services, a managed backup/recovery subscription service that uses cloud storage and features granular recovery and centralized management.
- Disaster Recovery/Business Continuity strategies often anticipate scenarios that call for a rapid switch to an at-home workforce. Progent's expert disaster recovery preparedness consultants and business continuity consultants can assist your business to produce, document and test a DR/BC plan that includes the logistics of moving to an at-home workforce.
Unified Management for Remote Workers
Microsoft has rebranded and rebundled its endpoint management platforms under the name Microsoft Endpoint Manager, which encompasses Intune for cloud management of mobile and remote endpoints and Configuration Manager for managing local computers. Endpoint Manager provides a centralized environment for protecting corporate data by managing onsite, mobile, and at-home endpoint devices.
Intune
Intune is a component of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing off-premises computers and software. Managed endpoint computers can be personally owned or business owned. Network administrators managing the endpoint computers of teleworkers can utilize Intune to provision and validate applications on devices, push updates and certificates, set up rules for permission to access information and resources, manage passwords, create VPN connections, control how home-based workers share information, set up threat defense, verify compliance, and erase corporate data from missing, stolen or deactivated devices. Microsoft Intune runs with Apple iOS, Android, Windows, and macOS endpoints. For details about Microsoft Intune and to find out how Progent can assist your company to use this platform to administer the endpoint devices of your telecommuters, visit Intune telecommuter endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management (MDM) platform that helps network managers to keep offsite endpoints up to date and secure. Workspace ONE incorporates VMware AirWatch for centralized endpoint administration plus VMware's Horizon virtual application delivery technology for identity control, application management, and setup management of endpoint devices. Workspace ONE operates with devices based on Windows 10, macOS, iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises product via a perpetual license. Top features of Workspace ONE include fast remote provisioning of out-of-the-box notebooks, immediate onboarding of new users, policy set up and enforcement for all classes of endpoints, aggregated reporting and performance analytics, email encryption, and integration with Microsoft applications and cloud products. For information about Progent's support for VMware Workspace ONE, go to VMware Workspace ONE remote device management expertise.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and managing a productive work-from-home environment for your Mexico City, México company, call
An index of content::
SentinelOne Ransomware Ransomware Defense Consultant Services
Help and Support ProSight Next Generation Endpoint Protection
Progent's ProSight Active Security Monitoring utilizes next generation behavior AI tools from SentinelOne to defend endpoint devices and physical and virtual servers against known as well as novel ransomware crypto-worms like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Excel 2016 Desktop Services
Professionals Excel 2019
Progent's certified Office Excel and Office 365 Excel consultants offer a broad range of online support services to help you to plan, program, pilot test, deploy, administer, and debug business applications powered by any release of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can assist your business to migrate your legacy Excel applications to the latest releases of Excel, support Excel on Apple iOS-based iPhones and iPads and Google Android phones and tablets, and identify and fix compatibility problems between different versions of Office Excel. Progent offers on-demand help to clients who need a fast solution to a stubborn problem associated with Office Excel and Progent also offers comprehensive project management services for migrating or developing line-of-business applications built on Excel. Progent's affordable webinar training classes for Office Excel can be custom tailored to address the needs of individual users or groups.
SCCM 2012 Windows 2010 Provisioning Consulting
SCCM 2012 Support
Progent can help your organization to plan for, deploy, and operate System Center 2012 R2 Configuration Manager. Progent can help you to migrate efficiently to SCCM 2012 from an older change management platform or help you to modify your existing SCCM 2012 ecosystem to support your changing IT requirements. In addition, Progent can assist you to build a software foundation that extracts the most value from SCCM 2012 by delivering advanced consulting support for associated Microsoft platforms such as ADDS, Microsoft SQL SSRS, and IIS.
Windows Server 2012R2 Storage Spaces On-site Technical Support
24-Hour Windows Server 2012 R2 Hyper-V Virtual Switch Network Consultants
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and migration strategies, optimize your infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT management staff, develop an enterprise-wide security plan, streamline IT management, help with creating applications, and generate and test a DR/BC plan.
24x7 Microsoft Exchange 2013 Remote Technical Support
Exchange Server 2010 Remote Technical Support
Progent's Microsoft-certified professionals have 20 years of background planning, integrating, and supporting messaging solutions for businesses in the and across the U.S. Progent provides affordable Microsoft Exchange Servers consulting support to make sure that your email system features protection, fault tolerance, easy access for remote and wireless users, time-saving management tools, and productive integration with telephony. Progent offers expertise and support services for Exchange 2016, Microsoft Exchange 2013, Exchange 2010 Server, Exchange 2007 Server, Exchange 2003 Server, and Microsoft Exchange 2K. Progent can also assist small or medium businesses to upgrade to Exchange 2016 Server or MS Exchange 2013 Server.
Jabber and SIP gateway Technical Support
Jabber and Mac Network Consulting
Progent's Cisco Jabber consultants can provide online or on-premises expertise to assist businesses of all sizes to plan, deploy, maintain, update or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers in-depth support for all the technologies that make up creating a cohesive Jabber collaboration solution such as Cisco network devices and management software, Microsoft 365 apps, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi networks, security and compliance, cloud computing, immersive telepresence systems, PBX products, business continuity, and other components of a modern collaboration ecosystem.
SonicWall Capture ATP Protect
Top Ranked SonicWall NSA 4650 Firewall Security Firms
Progent's certified SonicWall firewall experts can show you how to configure, manage, and troubleshoot SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into an end-to-end network protection plan and design security into your business processes.
Amazon Marketplace Web Service development Integration
Amazon MWS Integration
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales functions including listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales, vendors can broaden their market, reduce their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and speed up your return on investment.
Microsoft 365 and on-premises Exchange Network Consultants
Microsoft 365 Exchange migration Integration Services
Microsoft supports transparent hybrid environments that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have specific mailboxes located on your physical datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can assist you with any facet of designing, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can provide as-needed expertise to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is successfully completed on time and on budget.
VirtualPC for Mac Consulting Services
Windows Virtual Desktop for Mac Configuration
For businesses that have a mix of Apple Mac and Microsoft Windows desktops, there are two basic solutions for using Microsoft Windows-dependent applications on macOS or OS X: an external connection to an actual Windows PC or local simulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to attach an Apple Mac to a networked Windows-based PC to run Windows applications and access system resources. Microsoft's Virtual PC for Mac simulates Microsoft Windows on an Apple Mac computer so you are able to run Microsoft Windows programs locally. Progent's Mac technology support experts can assist your company to maintain these products for using Microsoft Windows programs on your Apple Macs and can in addition assist your business to assess and configure other solutions for Windows PC simulation.
MS SQL 2008 IT Services
Microsoft SQL 2008 Server Consultant
Progent's Microsoft-Certified SQL consultants can provide a range of services to assist small and midsize companies to plan, implement, administer, and repair SQL Server 2008 solutions so that they gain the maximum business benefit from this state-of-the-art RDBM platform. Also, Progent can provide expertise for system architecture, company-wide security, and application programming to optimize the business advantage of your SQL Server 2008 network.
Microsoft Firewall Technical Support Services
Microsoft ISA 2004 Server Setup and Support
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad backgrounds creating corporate security designs for information systems with many sites, mobile users, and line-of-business web-based applications. A Progent ISA Server engineer is ready to help your small or mid-size business plan and implement an installation of Microsoft ISA Server 2004 that meets your information security needs without restricting your productivity.
Microsoft Dynamics 365 Business Central Support and Help
Dynamics NAV MRP Development Company
Progent can provide online and onsite installation, upgrade, application development, reporting for Dynamics 365 Business Central/NAV.
On-site Technical Support Identity Verification
Duo MFA and Single Sign-on (SSO) Onsite Technical Support
Progent's Duo services utilize Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation on Apple iOS, Android, and other personal devices.
Cloud Network Infrastructure Management Computer Firms
After Hours Cloud Network Infrastructure Management Computer Network Consulting company
Progent's Cisco-Certified network consultants can show you how to run Cisco's network management utilities alongside a variety of powerful third-party applications to build a comprehensive network management solution in order to keep your environment running smoothly, fully utilize limited resources, guard your data, revive rapidly from device breakdown or malicious attacks, and allow you to add or repurpose network resources sensibly and economically as your business grows.
Expert Microsoft Certified VMM 2016 Remote Troubleshooting
SCVMM 2016 Storage Replica Consultant Services
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of IT infrastructure management tools and is intended to offer a centralized solution for configuring and managing virtualized fabric and services across hybrid environments that can incorporate private clouds and Azure publics cloud resources. Progent's SCVMM 2016 consulting experts can help businesses of all sizes with any aspect of designing, deploying, and maintaining a SCVMM 2016 solution. Progent can review your virtualization topology, help you migrate smoothly from older versions of Virtual Machine Manager, design workflows for creating and deploying VMs and hosts, implement high-availability scale-out clusters, connect your private cloud infrastructure with public clouds, configure virtual switches, write and debug PowerShell scripts, and assist you to assess the potential advantages of new technologies like Storage Replica and Shielded VMs. Progent's certified hypervisor experts offer world-class Windows Hyper-V consulting and VMware ESXi support.
24/7/365 Consult NetDocs Search
NetDocs DMS Consultant
NetDocuments (NetDocs) is a leading cloud-based document management system designed specifically for law practices. Progent offers online access to NetDocuments experts who can assist your law firm to design, configure, administer, optimize, or troubleshoot a document management system environment powered by NetDocs.
Exchange 2007 to Exchange 2010 Upgrade Professionals
Microsoft Exchange 2010 Migration Professional
Progent's Microsoft and Cisco-certified consulting experts can help your organization to determine the value of Exchange 2010 for your business and can assist you to design and implement a smooth migration to Exchange 2010 from Exchange Server 2003 or Microsoft Exchange Server 2007 that will offer quick return on investment by improving your productivity, lowering the expense of hardware and support, simplifying administration, and integrating your vital communications platforms.
Private Cloud Hosting Engineer
Virtual Server Private Cloud Hosting Services
Progent's private cloud hosting service enables small and midsize organizations to run mission-critical applications like SQL and Exchange Server from a hardened Tier III data center on fully redundant equipment with offsite backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for backup and restoration. Smaller organizations can take advantage of Progent's private cloud to eliminate large capital costs for the purchase, upkeep, and operation of computer equipment and data center facilities while achieving world-class levels of system reliability and security.
Security Consultant Security Evaluation
Access Control Systems and Methodology Testing
For small and midsize businesses, network security and regulatory compliance can be excessively complex to stay ahead of yet too risky to overlook. The largest largest enterprises have been hacked, and the leading cloud services have occasionally been knocked out. It seems like there's nowhere to run. Progent has made it affordable for smaller organizations to implement critical IT security tasks successfully by providing the benefit of billable time to the closest minute without any minimum charge for remote help. This means you have access to a seasoned information consultant to provide just the help you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist your business with any aspect of network security including security audits, malware screening and recovery, spam and email content filtering, email data loss protection, compliance reporting, and designing a complete security strategy.
Sodinokibi ransomware recovery Consultant Services
Ryuk ransomware protection Professionals
Progent's ransomware experts can assist your business to assess your ransomware defenses, remotely monitor and protect your IT environment, assist with settlement negotiations with a hacker, and rebuild a network damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Blackberry Consultant Services
RIM Blackberry Online Technical Support
Progent can provide the services of RIM BlackBerry-certified experts who can help small organizations to design, manage, and repair BlackBerry technology economically and effectively, doing away with the requirement for an internal BlackBerry expert and reducing the cost and hassle of supporting a mobile wireless workgroup. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-premier experts, Cisco CCIE-certified network engineers, and CISA and CISM-certified security professionals. This breadth of knowledge, in conjunction with Progent's efficient online service delivery model, offers small companies a cost-effective option for integrating BlackBerry devices and software productively into their IT system.
24-Hour Anti-Spam Support and Setup
Anti-Virus Help and Support
Email Guard from Postini provides constantly updated spam and virus blocking, content filtering, and security from email-based directory harvesting and DSA attacks. Progent is a Postini aggregator and service specialist. If your business is too small to qualify for a regular Postini license, you can still get access to Postini's Perimeter Management technology through Progent's E-Mail Guard spam filtering and virus protection service program. Progent's expert e-mail protection professionals can show you how to create an email defense strategy that features anti-spam and virus defense technologies and policies.
Meraki MS 300 Series Switch IT Consultant
Meraki MS 300 Series Switch Technical Support
Cisco's Meraki line of access and aggregation switches are designed for sites ranging from branch offices to campuses. Progent's Cisco-certified consultants offer cost-effective remote consulting to help you to design and deploy an efficient network architecture based on Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-based management architecture, define policies to maintain security, create and validate a disaster recovery strategy, and resolve issues related to any facet of your Meraki ecosystem. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to build a unified networking infrastructure.
CISM Network Consulting
Consultant Certified Cybersecurity Management
Progent offers the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee describes the basic capabilities and global standards of skill that IT security managers are expected to master. CISM provides executive management the assurance that those who have qualified for their CISM credential possess the experience and knowledge to provide efficient security administration and consulting consulting.
Migration Consulting Small Offices
Small Office Technical Support Firm
Progent provides the services of Microsoft and Cisco-Premier network support experts to offer clients affordable ways to help companies maximize the value of Microsoft and Cisco products. For networks that range from remote offices to nationwide enterprises, Progent's expert engineers can help you enhance your network's e-mail architecture, protection, reliability, throughput, and IT management.
Fault Tolerant Interoffice Connectivity Troubleshooting
Engineer Zero Downtime Branch office Connections
Progent's high availability inter-site connectivity and 24x7 network connection engineers can help small organizations achieve zero-downtime Interoffice connectivity through fully redundant networks featuring transparent failover. Progent's Cisco Certified Internetwork Experts can design and implement ultra-reliable Inter-office connections based on fault tolerant EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how redundant connectivity and automatic fail-over can provide affordable 24x7 interoffice networking.
FAQ about Contract Microsoft Consultant Freelancing Job
Q and A about Network Professional Careers
To see answers to common enquiries concerning becoming a consultant at Progent, go to Working with Progent FAQs.
SonicWall NSA 9250 Firewall Technical Support Services
SonicWall NSA 9650 Firewall Security Audit Services
Progent's SonicWall firewall consultants can help you integrate, maintain, and update SonicWall firewall products including the current SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified network security consultants can show you how to incorporate SonicWall security gateways into a complete security solution and build security into your business processes.
SentinelOne Singularity and Vigilance Integration Consultant
SentinelOne Endpoint Protection Services
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management platform that includes machine learning technology and expert services to provide cutting-edge endpoint detection and response (EDR).
Check Point 6000 Firewalls Network Security Auditor
Check Point 9000 Quantum Force Firewalls Firewall Support
Progent's Check Point Software experts can show you how to select and configure Check Point Software Firewall/VPN utilities and appliances powered by Check Point Software's security platform to offer an affordable and efficient security solution for your information network. Progent can also help you integrate other Check Point technologies including Check Point ZoneAlarm and Check Point UTM-1 firewalls with security products from other vendors and provide a single stop for on-going technical support, maintenance, training, and design services.
Polycom RTX Telepresence Consultants
Cisco Video Conferencing Consultant Services
Progent can provide the support of a certified consultant with an extensive background deploying products from the major telepresence providers such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist your company to design, configure, upgrade, or troubleshoot a video conferencing solution that preserves your investment and optimizes the strategic value of your IT network. Progent can also provide the services of network infrastructure engineers able to assist companies of all sizes to build and troubleshoot a communications network that provides the speed, reliability, security, and expandability you need to support your telepresence solution.
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