Expanding your telecommuter workforce may have a major impact on network architecture, security/compliance, and corporate culture. Progent has 20 years of experience helping SMBs to plan, configure, manage, optimize, and troubleshoot IT networks that support at-home workers. Progent can assist your The Woodlands company to pick the appropriate tools and follow best practices in creating and maintaining a secure virtual ecosystem for telecommuters that promotes collaboration and delivers maximum business value. Progent offers services that go from on demand guidance for helping you over challenging IT roadblocks to full project management to help you carry out business-critical initiatives.

Progent can help The Woodlands, Texas companies to with any aspect of creating a high-functioning work-at-home environment by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk services, security and compliance, data protection solutions, and centralized management.

VoIP Integration for At-Home Workers
Extending the company PBX system to include telecommuters is vital to supporting a productive at-home workforce. A broad range of cloud-centric VoIP products are popular with SMBs to support remote users. Many larger organizations rely on Cisco's modern or older platforms for VoIP management. Progent can help businesses of all sizes to plan or maintain a remote VoIP service that provides the versatility, convenience and protection needed for at-home workers. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to help businesses tune their existing Cisco IP voice environments to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise telephony capabilities to devices such as IP phones, media processing products, Voice over IP gateways, and mixed media software used across the network. Unified Communications Manager manages additional combined media services such as messaging, video conferencing, and team interaction networks. For more information about Progent's CUCM expertise, refer to CUCM consulting services.
  • CallManager is Cisco's earlier call-processing software and has been superseded by CUCM. Progent can help you to maintain your existing CallManager environment or migrate efficiently to Cisco's current IP telephony solutions. For details about Progent's expertise for CallManager and Cisco's other legacy IP voice products, see Cisco CallManager consulting services.
  • Cisco IP Gateways provide connectivity with PSTN networks and with clients operating outside the corporate perimeter such as telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your WAN infrastructure to work with these solutions and provide online configuration and troubleshooting services.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing a productive telecommuter solution for your The Woodlands, Texas organization, call 1-800-993-9400 or visit Contact Progent.