Expanding your at-home workforce may have a significant impact on network infrastructure, security, and company workflows. Progent has 20 years of experience assisting small and mid-size businesses to design, configure, manage, optimize, and troubleshoot IT networks that support a remote workforce. Progent can assist your Portland company to pick the right tools and adhere to leading practices in creating and maintaining a safe virtual ecosystem for teleworkers that facilitates collaboration and returns top business value. Progent offers support services that go from on demand expertise for getting you over challenging technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent can help Portland, Oregon organizations to succeed with any aspect of creating a high-functioning work-from-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, helpdesk augmentation, data security, data protection solutions, and centralized management.

VoIP Solutions for At-Home Workers
Expanding the company PBX environment to accommodate teleworkers is vital to supporting an effective at-home workforce. A broad range of cloud-centric digital PBX platforms are used by small and mid-size businesses to server teleworkers. Many larger organizations rely on Cisco's current or legacy products for VoIP solutions. Progent can help businesses of any size to plan or tune a remote VoIP environment that delivers the versatility, convenience and security needed for at-home workers. Progent's Cisco-certified CCIE Voice consultants offer high-level support to help organizations optimize their existing Cisco VoIP environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end IP telephony features to devices like VoIP phones, media processing products, VoIP gateways, and multimedia applications deployed across the network. CUCM supports additional combined media services like messaging, video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager support, refer to Cisco Unified Communications Manager consultants.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can help your company to support your current CallManager environment or upgrade smoothly to Cisco's modern IP telephony products. To find out about Progent's expertise for Cisco CallManager and Cisco's other older IP voice products, visit CallManager consulting.
  • Cisco IP Gateways enable integration with PSTN networks and with clients operating outside the corporate firewall such as at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to expand your wide area network infrastructure to work with these solutions and provide online configuration and troubleshooting expertise.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Portland, Oregon organization, phone 1-800-993-9400 or refer to Contact Progent.