Enlarging your remote workforce may have a significant effect on IT architecture, cybersecurity, and company workflows. Progent has two decades of background assisting small and mid-size businesses to design, deploy, administer, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Nashville organization to pick the appropriate technologies and follow best practices in building and maintaining a secure virtual office solution for teleworkers that promotes collaboration and returns top business value. Progent offers services ranging from on demand expertise for helping you over occasional technical bottlenecks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent can help Nashville, Tennessee organizations to succeed with any facet of building a high-performing telecommuting ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk outsourcing, security monitoring, data protection solutions, and unified management.

Network Infrastructure for a Remote Workforce
Configuring the network infrastructure needed to support a remote workforce can be especially challenging if you must accommodate a mix of worker-owned hardware such as PCs and notebooks, Internet routers, and Wi-Fi APs from different manufacturers and with a mix of OS software and firmware levels. Progent's background delivering remote help for both outdated as well as modern technologies in virtual office venues enables you to make cost-effective use of your available infrastructure and offers fast access to expertise for making necessary updates. Support services available from Progent to help you to create a high-functioning telecommuting ecosystem include:

  • Virtual Private Network (VPN) technology allows you to create a safe connection for authorized at-home workers to access IT resources situated at your corporate data center or in the cloud. Progent's consultants can assist you to configure and manage VPN access between your at-home workforce and your various network resources by providing online VPN configuration support. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA experts can assist your remote workers to set up Cisco's AnyConnect client software for safe VPN tunneling for a broad range of devices including Microsoft Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow a teleworker to view and use a data center computer's desktop. This provides network managers substantial control over the computing ecosystem of telecommuters and offers remote users a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach at-home computer networks to the Internet and typically support VPN connections, home Wi-Fi networks, and firewall services. Progent can provide top-tier remote consulting for deploying routers from a range of manufacturers. See router integration support from Cisco-certified consultants.
  • Home Wireless networks, typically shared by the whole family and visitors, are commonly utilized by at-home employees to connect to their Internet router for work. This can create throughput and security problems. Progent can assist you to resolve these problems by providing expertise that include Cisco Aironet configuration expertise, Cisco Meraki wireless deployment consulting, and Ubiquiti wireless access point setup help.
  • Internet access solutions impact the speed and availability of connections between at-home workers and the company data center. Vital processes might demand redundant Internet connections in case the normal connection breaks. Progent offers expertise for picking service providers, choosing appropriate bandwidth and data volume packages, and setting up fault-tolerant Internet access. Refer to Internet connectivity integration services.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Nashville, Tennessee company, call 1-800-993-9400 or go to Contact Progent.