Expanding your remote workforce may have a major effect on network architecture, security/compliance, and company culture. Progent has two decades of background helping SMBs to plan, deploy, administer, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your San Diego company to pick the right technologies and adhere to best practices in building and maintaining a safe virtual office ecosystem for telecommuters that promotes teamwork and returns maximum business value. Progent offers support services ranging from as-needed expertise for helping you over challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent can help San Diego, California businesses to succeed with any facet of creating a high-functioning telecommuting environment by delivering network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk services, endpoint security, data protection solutions, and centralized management.

IP Voice Integration for Telecommuters
Extending the business phone environment to include telecommuters is critical to supporting a productive work-at-home solution. A variety of cloud-based digital PBX products are popular with SMBs to server telecommuters. Many larger organizations depend on Cisco's current or legacy platforms for VoIP solutions. Progent can assist organizations of all sizes to plan or maintain a remote IP voice service that provides the flexibility, convenience and protection needed for at-home workers. Progent's Cisco-certified CCIE Voice experts can provide advanced support to assist businesses tune their existing Cisco IP voice systems to support a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced telephony capabilities to devices like IP phones, media processing products, Voice over IP gateways, and multimedia applications used throughout the network. CUCM manages other combined media services such as unified messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, see CUCM expertise.
  • Cisco CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can assist your company to maintain your existing CallManager deployment or upgrade smoothly to Cisco's current IP telephony products. To find out about Progent's expertise for Cisco CallManager and Cisco's other early IP voice platforms, visit Cisco CallManager expertise.
  • Cisco IP Gateways provide connectivity with public telephony networks and with clients working beyond the corporate firewall like at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your wide area network architecture to work with these VoIP solutions and deliver on-demand deployment and debugging expertise.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining a productive work-from-home environment for your San Diego, California business, call 1-800-993-9400 or refer to Contact Progent.