Wireless Technology Consulting
Appleton, Wisconsin IT Networks
BlackBerry Consulting
Consulting and Technical Support for BlackBerry Solutions
BlackBerry mobile PDAs were once among the most successful solutions for maintaining anytime-anywhere access to messaging, scheduling, web-based applications, and other vital business information. Progent can provide Appleton, Wisconsin companies support from BlackBerry-premier professionals who can help companies to maintain their BlackBerry deployments or migrate smoothly to a more popular mobile platform.
As the complexity of small company IT technology has increased, and as the demand for enterprise-class security, dependability, and disaster recovery has become the standard for businesses of all sizes, successful integration and support of RIM BlackBerry technology has grown more difficult. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and company databases, small organizations often turn to external consulting firms who specialize in BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-premier consultants who can assist small businesses to plan, administer, and repair BlackBerry solutions affordably and efficiently, eliminating the necessity for an in-house BlackBerry technology expert and lowering the expense and stress of maintaining wireless work groups. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This range of knowledge, combined with Progent's proven online support model, provides small businesses an economical solution for incorporating RIM BlackBerry products productively into their business information network.
Progent's experts can assist your company with SQL Server 2019 integration consulting, SQL Server 2016 management support, and Microsoft Exchange Server setup so that your database and email systems function efficiently with BlackBerry BES Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft software, configure easy-to-use management utilities to enable you to monitor and support BlackBerry devices across your business, define security policies that make sense for your business, customize mobile software, and ensure that your network infrastructure is properly configured to handle your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup processes so that it can be recovered quickly and thoroughly.
Wisconsin State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Wisconsin.
| City | Address | Phone | Link |
| Appleton | 4321 W. College Ave, Suite 200 Appleton, WI 54914 United States |
(920) 843-5180 | Appleton Network Support Services |
| Madison | 6709 Raymond Road Madison, WI 53719 United States |
(608) 416-1444 | Madison Network Support Services |
| Milwaukee | 1345 N. Jefferson Milwaukee, WI 53202 United States |
(414) 800-2060 | Milwaukee Network Support Services |
Integration Support for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server streamlines administration and maintenance of BlackBerry devices, offering a centralized platform for controlling critical tasks like smartphone deployment, upgrades, and retirement and also providing a strong infrastructure for data protection and high availability. BlackBerry BES Server delivers seamless integration between Microsoft Exchange Server, Groupwise, or Domino email servers and BlackBerry handsets and supports wireless synchronization.
BlackBerry Enterprise Server includes a variety of security capabilities starting with advanced encryption of messages transmitted between a BlackBerry wireless handset and BlackBerry Enterprise Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BES Server also allows excellent versatility in selecting levels of security to match the specific requirements of your company's network. Progent's BlackBerry certified consultants can help your company to select powerful security functions and enable them remotely. Examples of these wirelessly configurable security features include:
- Disable a BlackBerry smartphone
- Erase data from a misplaced or stolen device
- Disable Bluetooth functionality
- Activate internal protection against malicious attacks
BlackBerry Enterprise Server also provides flexibility in selecting ways to keep users from installing or running unsafe or prohibited programs. Progent can help you to select blocking techniques like:
- Specify exactly what programs are allowed on the device
- Prevent external software from allocating non-volatile storage on the BlackBerry smartphone
- Select which resources external programs can access on the device
- Restrict the kinds of connections external programs running on the smartphone can initialize
- Block all third-party programs from being installed or executed on the device
Some Ways That Progent Can Help You to Maintain and Support Your BlackBerry Environment
Progent can deliver a seasoned engineer who has been awarded accreditations from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry support skills range from resolving synchronization problems to designing wireless workforce solutions built around BlackBerry Enterprise Server (BES). These BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry expert can help you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform important procedures such as troubleshooting enterprise activation problems, adding and deleting BlackBerry smartphone users, activating passwords, configuring over-the-air program installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery processes.
Progent's BlackBerry engineers can also assist you to operate administration software like the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and using wireless LANs for activation. Also, Progent can help you understand the function of operational policies in the BlackBerry Enterprise system and help your company to define and implement appropriate security options.
Progent's certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Exchange Server infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, monitoring, and maintaining one or several BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry consultant has expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to install and delete BlackBerry smartphone users on Microsoft Exchange Server and Microsoft Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry devices and user accounts, back up and support storage groups, apply permissions, install the Mobile Data System and IM, install push and pull access control lists, control Microsoft Exchange data flow, create, edit, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce management reports to summarize SNMP data.
Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, troubleshoot, and produce documentation for a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry include business and network requirements assessment, system architecture, deployment planning and execution, performance tuning, configuration of a high-availability environment, information backup and disaster recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical goals and to design a wireless environment that meets your information technology budget and supports your business plans. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to support a BlackBerry BES Server, assist your organization to determine which management approach and hardware products meet your needs, and evaluate your messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions concerning options for software versions, processors and mass storage, network topology, and application set up.
To optimize network security, Progent's BlackBerry-certified consultant can assist you to select and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security engineers to run company-wide security vulnerability and compliance validation and recommend improvements to account for your BlackBerry solution.
Contact Progent for Assistance from a BlackBerry-Qualified Professional
To get in touch with Progent about consulting support for BlackBerry mobile wireless integration, phone
An index of content::
At Home Employees Data Protection Support and Integration
At Home Employees Data Protection Technology Consulting
Progent can assist small and mid-size businesses to design, deploy, verify and manage backup/recovery solutions required for at-home workers.
Consultants Help Desk Services
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Progent's Shared Call Center service makes it possible for your IT organization to split responsibilities for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of certified desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the leading shared PSA tool for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Google Cloud IAM Consultancy
Consultants Google Cloud AI Building Blocks
Progent can provide affordable remote and on-premises support to help businesses to migrate any portion of their core IT resources to Google Cloud Platform (GCP). This can save time and equipment expense and allow access to Google's cutting edge AI and machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform integration including requirements analysis, preparedness assessment, system design, testing, configuration, administration, performance tuning, software license management, backup/restore solutions, and security.
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Consulting Cisco switch patch management
Progent's managed services for software and firmware patch management offer organizations of all sizes a flexible and affordable alternative for assessing, testing, scheduling, applying, and documenting updates to your virtual and physical; servers, endpoints printers, network appliances such as routers and Wi-Fi APs, and IoT devices like sensors and health monitors.
Windows Server 2012R2 Data Deduplication Specialists
Windows Server 2012R2 Multitenancy Network Consulting
Progent's Microsoft-certified professionals can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, develop test environments and rollout strategies, tune your network infrastructure for local, multi-site, cloud-based, and hybrid datacenters, educate your IT management team, create an enterprise-wide security plan, automate IT administration, help with application development, and generate and test a disaster recovery/business continuity plan.
Top Windows 10 Edge Onsite Technical Support
Windows 10 OneDrive Remote Support Services
Progent's Windows consulting experts can help organizations of any size to assess Windows 10 or to migrate to Windows 10 from an earlier version of Windows. Remote and on-premises evaluation and upgrade services for Microsoft Windows 10 provided by Progent include Return on Investment estimates, project supervision, application compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile device management, teleworker access, security and compliance, streamlined deployment and management, network optimization, Wi-Fi support, business continuity planning, group and personal training for network management personnel and end users, and post-migration consulting support.
Technology Consulting Mid-size Office
Midsized Business Computer Network Providers
Progent offers network support for medium size companies with 100 to 250 network users. The medium size business or work group has typically been an overlooked segment of the market for IT support services. The overhead and support access models of major outside support firms make them excessively costly for the ordinary small company or small medium business (SMB), which commonly has a minimal information technology budget with which to maintain an information system whose advanced technology and sophistication are often similar to the information systems of far larger companies. Progent's service delivery model, which takes great advantage of online support, virtual network technology and proactive network monitoring, dramatically lowers the network maintenance expenses of an SMB while providing the mid-size organization with big-company support from professional, world-class experts knowledgeable in a broad range of small business network solutions. If your mid-sized company or small business is looking for levels of IT support needed for a medium size organization without budgeting big-company costs, contact Progent.
UNIX, Windows Consultancy
Windows, UNIX, Solaris Support Services
Progent can help you to plan and implement a smooth migration from a UNIX-based IT system to a network powered by Windows and capable of supporting Microsoft's popular office productivity products, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and software development experts can assist you to preserve your information and reduce business disruption by developing an effective migration strategy that preserves your current assets in UNIX software and technology. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of current infrastructure, migration strategy and validation, Exchange migration services, data and application migration, and server and mass storage migration and consolidation.
IoT device patch management Technology Professional
Services Software patch management services
Progent's managed services for patch management offer businesses of any size a flexible and affordable alternative for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your servers, peripherals {like printers and scanners, infrastructure appliances like routers and wireless access points, and Internet-of-Things devices like alarms and health monitors.
24/7/365 MRTG for Linux Engineers
MRTG Remote Technical Support
Network monitoring typically consists of tracking a network's resource utilization to help uncover throughput backups or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring utilities that run under Linux and can be deployed to observe multi-OS networks where UNIX and Windows coexist. Progent's network integration consultants can help you take advantage of both these tools to optimize and troubleshoot your network. Progent's Linux support professionals offer small companies and programmers help with managing and servicing UNIX/Linux and Solaris networks that coexist with Microsoft-based technology.
SentinelOne Virus Rollback Specialist
SentinelOne Endpoint Virus Immunization Engineers
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management platform that includes machine learning technology and advanced services to provide comprehensive endpoint detection and response (EDR).
IT Outsource Progent Management
Progent Management Team Information Technology Consultant
Progent's management team consists of seasoned professionals with years of experience delivering network consulting services, troubleshooting, and long-term information system planning to organizations ranging in size from startups to global enterprises. Great support requires great people, and Progent stands out by having put together a management team able to provide customers with the best service value available anywhere.
Online Support Microsoft Exchange 2016 Upgrade Planning
Exchange 2016 Mailbox migration Integration Support
Progent can assist you in all phases of your migration to Exchange 2016 such as designing high availability (HA) system topology for a local, cloud-based or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for fault-tolerant client access services; designing, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
ISA 2006 Firewall Engineer
Outsourcing Internet Security and Acceleration Server 2006
Internet Security and Acceleration Server 2006 is a multi-functional gateway that offers a powerful application layer firewall, VPN, and web caching platform for protecting the Internet-facing networks of any sized business against a wide variety of attacks. Progent's certified ISA Server engineers can show you how to design, rationalize, pilot, implement, customize and manage the any version of ISA Server on your network.
Largest Security Firms NodeZero Certified Cybersecurity Penetration Testing
After Hours NodeZero Cybersecurity Penetration Testing Security Company
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24-7 Windows Server 2022 Azure Arc Online Support Services
Windows Server 2022 upgrade Technical Support
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your company to design and carry out an efficient migration to Windows Server 2022 using an on-premises network architecture or a hybrid model that combines cloud-based Windows Server Online with an on-site installation of Windows Server 2022.
Top Dynamics GP Accounting On-site Support
Microsoft GP/Great Plains Consultant Services
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Smartphone patch management Consult
Professional IoT device patch management
Progent's support services for software and firmware patch management provide businesses of any size a versatile and affordable solution for assessing, testing, scheduling, applying, and documenting updates to your virtual and physical; servers, peripherals {like printers and scanners, infrastructure appliances like routers and wireless access points, and Internet-of-Things devices such as sensors and health monitors.
Microsoft Expert Setup and Support Exchange Server 2016 Migration
Microsoft Exchange Server 2016 Upgrade Online Support
Progent can help your business in all phases of your upgrade to Microsoft Exchange 2016 such as designing high availability infrastructure for a local, cloud-based or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your VMs, databases and log files; setting up HLB for high-availability client access services; designing, building and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Aironet 1500 Access Point Technical Consultant
Aironet Outdoor Wi-Fi Access Point Support and Setup
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Largest MOM Case Study
MOM Case Studies
Before Progent's Microsoft Operations Manager solution, network issues were handled reactively, once users complained about them. With the benefit of proactive, automated warnings and trend analyses sent by Microsoft Operations Manager, Progent can now ward off network troubles before they becomes serious enough to impact network availability. Thanks to Microsoft Operations Manager, Progent can resolve looming problems before clients are aware that the problems are there. Progent has expertise with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small company networks enterprise-class reliability, security and productivity.
SCCM 2007 Troubleshooting Technical Support
System Center 2007 Configuration Manager Online Help
Progent can assist you to maintain System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, enhance security and compliance, and boost productivity by ensuring that operating systems and applications stay current, managing product licenses, and monitoring resource usage profiles to help you make informed purchasing decisions. Once your organization is set to upgrade your SCCM 2007 change management solution, Progent can assist you to prepare for and carry out an efficient migration to SCCM 2012.
Best Microsoft Operations Manager Case Study
MOM Case Study
Before Progent's MOM-based solution, system problems were approached reactively, after workers were impacted by them. With the help of proactive, automated warnings and trend analyses sent by Microsoft Operations Manager, Progent can now fix system troubles before they grow to be critical enough to impact network availability. Thanks to MOM, Progent can deal with incipient problems before customers suspect that the problems exist. Progent offers help for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small company networks enterprise-class availability, security and performance.
VMware Cross vCenter NSX Services
Engineers VMware NSX and SRM
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Email Predictive Sender Profiling Consultants
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RDBMS Help and Support
Specialists Database Application Development
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Professional OS X
Apple OS X Tiger Outsourcing
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Online Technical Support F5 Networks 3-DNS
Cisco LocalDirector 400 series Remote Support
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Urgent Amazon MWS Coding
Amazon Marketplace Web Service development training Development Companies
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24-Hour IT Consultant Office 365 OneNote Integration
Microsoft 365 Power BI Integration Remote Support Services
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Service Reports Online Consulting
Onsite Technical Support Service Reports
Progent uses an enterprise-class support reporting system that records and formats complete documentation for all billed support activities. Unlike some freelance consultants or local service firms who offer scant documentation or specifics of services performed, every service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the support documentation transmitted by every consultant to every client. The practice of documenting and archiving service records results in more effective service and avoids a variety of common misfortunes such as when a service client is effectively held captive to a consultant who won't let go of vital service information.
ProSight Duo MFA Computer Consultants
After Hours Zero Trust Cybersecurity IT Services
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Setup and Support Wi-Fi VoIP phone integration
Integration Wi-Fi IP phone integration
Progent's Cisco Wi-Fi IP phone configuration and troubleshooting consultants can provide online and on-premises support to help you create and manage a Cisco wireless IP phone deployment by delivering integration services that can range from troubleshooting the set up of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of a campus.
Service Reporting Technical Support Services
Tracking Service Costs Technical Consultant
Progent uses an enterprise-class service reporting system that records and formats detailed documentation for all billed support activities. Unlike some independent consultants or local support organizations who offer scant documentation or details of tasks done, every service delivered by Progent is accompanied by full documentation. Each Progent staff member has use of the service reports sent by each consultant to each customer. The practice of documenting and organizing support records results in more effective service and eliminates a variety of typical misfortunes such as when a support client is effectively held captive to a consultant who won't release vital service information.
SQL Server Cluster Remote Troubleshooting
Fault Tolerant Network Online Technical Support
Progent's high availability network experts provide reliability consulting, disaster recovery planning, network load balancing, 24x7 interoffice connectivity, 24x7 Internet interface design, non-stop data center services, and other high-availability operations support to show your small business configure a non-stop network for strategic applications. Progent possesses the experience to design affordable, non-stop systems by deploying the evolving suite of Windows Cluster servers including Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Exchange Cluster Server. Progent's Microsoft and Cisco authorized engineers can help you design a high-availability mutli-location network with a completely mirrored Internet connection and efficient network load balancing.
Colocation Support Outsourcing
24x7 Data Center Colo Online Support
Progent's colocation center IT services are intended for businesses with hardware housed at IDCs or data center co-location hosting facilities and in need of on-demand in-person assistance at the colo site plus remote help from Microsoft and Cisco Premier Certified professionals. Progent offers a full array of IDC and data center and colo consulting services including system architecture evaluation, Windows and UNIX server installation and support, troubleshooting for server and telecommunications infrastructure, development and installation of non-stop systems, architecting and implementing layered security defenses, firewall integration and troubleshooting, configuring load balancing solutions, and planning high-availability server cluster configurations.
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Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Juniper SSG Firewall Network Security Test
Juniper SSG520M Router Security Certification
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Top Exchange 2013 Backup and Restore Outsourcing
Online Support Services Exchange 2013 Upgrade
Microsoft Exchange Server 2013 includes major enhancements to the capabilities of its predecessor Exchange Server 2010 and delivers powerful new features plus a revamped structure. These improvements favorably impact vital areas such as ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the potential business benefits of upgrading to Microsoft Exchange 2013, create an efficient validation and deployment strategy, and train your IT staff to maintain your Exchange 2013 environment. Progent also offers ongoing remote consulting and support and management for Exchange Server 2013.
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