Mobile Support
Downers Grove, Illinois Consulting for RIM BlackBerry
Consulting Support for BlackBerry Solutions
BlackBerry wireless smartphones were at one time one of the most popular products for maintaining mobile access to messaging, calendars, web programs, and other vital business data. Progent can provide Downers Grove, Illinois businesses the expertise of BlackBerry-premier consultants who can assist organizations to maintain existing BlackBerry deployments or migrate smoothly to a modern mobile platform.
As the sophistication of small business IT technology has increased, and as the need for world-class protection, reliability, and recoverability has become the norm for businesses regardless of size, successful deployment and maintenance of BlackBerry solutions has become more difficult. To address issues like data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and corporate databases, small organizations frequently turn to outside support firms who specialize in BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-certified engineers who can assist small organizations to design, manage, and repair BlackBerry-based solutions economically and efficiently, eliminating the necessity for an in-house BlackBerry technology expert and lowering the cost and hassle of supporting mobile work groups. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This range of knowledge, combined with Progent's proven online service delivery model, provides small businesses an economical solution for integrating RIM BlackBerry technology seamlessly into their information system.
Progent's experts can assist your company with SQL Server 2019 integration consulting, SQL Server 2016 management consulting, and Exchange Server setup so that your database and messaging systems operate optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft software, configure easy-to-use administration utilities to enable you to monitor and control BlackBerry devices across your company, recommend security policies that make sense for your business, develop custom wireless software, and make sure that your IT network architecture is appropriately designed to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered rapidly and thoroughly.
Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.
| City | Address | Phone | Link |
| Chicago | 500 North Michigan Avenue Chicago, IL 60611 United States |
(312) 800-0223 | Chicago Network Support Services |
| Downers Grove | 1431 Opus Place, Suite 110 Downers Grove, IL 60515 United States |
(331) 251-1422 | Downers Grove Network Support Services |
| Schaumburg | 1900 E Golf Rd, Suite 950 Schaumburg, IL 60173 United States |
(847) 944-8599 | Schaumburg Network Support Services |
| Skokie | 5250 Old Orchard Rd, Suite 300 Skokie, IL 60077 United States |
(224) 534-2088 | Skokie Network Support Services |
BlackBerry Enterprise Server Integration Services
The BlackBerry Enterprise Server offers businesses a centralized and safe mechanism for integrating BlackBerry smartphones into their email, groupware, and software application environment. BlackBerry Enterprise Server enables wireless BlackBerry users to access Microsoft Exchange Server, IBM Lotus Domino, or Groupwise email and to synchronize BlackBerry devices with PC desktops to achieve up-to-date information for collaborative programs like schedules, address books, to-do lists, instant messaging, and specialized business programs. Thanks to BlackBerry BES Server support for Microsoft Exchange Server, users with BlackBerry handsets have effortless connectivity with Exchange messages and to instant messaging-enabled applications through Microsoft Live Communications Server and Lync Server support.
Progent's BlackBerry-premier consultants can help you plan, configure, and support BlackBerry Enterprise Server so that you maximize the efficiency of BlackBerry clients, streamline the administration of a BlackBerry environment, and reduce the cost of maintaining a mobile workforce.
Expert RIM BlackBerry Consulting Support Services Available Online from Progent
Progent's authorized BlackBerry engineers are available by phone to provide prompt assistance to businesses in the Downers Grove area or anywhere in Illinois. Progent's experienced remote consulting team has helped IT organizations solve network issues and reduce IT service expenses in every state in the U.S. and built a substantial following of satisfied clients. (See Progent's customer testimonials.)
Progent can provide remote assistance for a broad array of issues associated with BlackBerry software and devices including wireless synchronization, integration with Microsoft Exchange, setting up BlackBerry Enterprise Server (BES), and strengthening wireless security. Major BlackBerry credentials earned by Progent's support professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform common technical functions including setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters and auto-signature, modifying user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate email software. Progent's seasoned experts can in addition help you to troubleshoot a broad range of issues concerning synchronization, device recognition, messaging reconciliation, web access, mobile connections, Instant Messaging, workstation application installation, and BlackBerry Desktop Redirector.
As a leader in delivering countrywide online consulting services for small company IT networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your wireless support costs at a minimum and, by handling problems quickly, improves the output of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified expert can assist you to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important procedures including troubleshooting enterprise activation issues, registering and deleting BlackBerry device clients, setting activation passwords, implementing over-the-air software installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore processes.
Progent's BlackBerry engineers can also help you to use administration software such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can explain the role of operational policies in the BlackBerry Enterprise environment and assist you to define and implement appropriate security options.
Progent's Microsoft-certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Microsoft Exchange Server architecture for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent version of Exchange Server.
Call or Email Progent for Help from a BlackBerry-Qualified Specialist
To contact Progent about consulting support for BlackBerry wireless technology, phone
An index of content::
LockBit ransomware hot line Specialist
Phobos ransomware hot line Specialists
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to halt the progress of an ongoing ransomware attack. Call 800-462-8800
IT Security Alerts Audit
Network Security Evaluation Critical Security Threat Bulletins
This page includes current information on security threats, patches, and best practices. Contact Progent if your organization needs assistance protecting your network against the latest cybersecurity threats.
Windows 2003 Specialist
Consultant Windows 2003 Server
The service background of Progent's certified Windows Server consultants, with an average of more than 11 years of support in Microsoft technology, assures you success in selecting the edition and configuration of Windows 2003 Server that aligns best with your company's goals. Progent can also help you with planning, installing, administering and supporting powerful IT applications powered by Windows Server, and can assist your migration from Windows 2000 Server or Microsoft Windows NT.
Email Mobile Access Troubleshooters
Electronic Messaging IT Consultant
Progent's Microsoft-certified consultants have two decades of experience providing e-mail and integrated telecommunications/email solutions for businesses. Progent provides economical Microsoft Exchange 2007 Server consulting services to enhance email security and virus defense, provide high availability email, and facilitate remote and mobile email access. Progent's Microsoft Exchange consulting and support offerings can aid you in planning and deploying a Microsoft Exchange update or a move from a legacy SMPT system or outdated Microsoft Exchange product such as Microsoft Exchange 5.5 to Exchange Server 2010.
Google Android patch management Specialist
Android patch management Specialists
Progent's support services for patch management offer organizations of any size a versatile and affordable solution for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your servers, such as printers, network infrastructure appliances like routers and wireless APs, and Internet-of-Things (IoT) devices like sensors and robotics.
Biggest NetApp MetroCluster Troubleshooting Consulting
Consulting Services NetApp MetroCluster Synchronous Replication
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering with synchronous replication to deliver fast, zero RPO disaster recovery between sites located up to 185 miles away from one another. Progent's roster of veteran IT experts can assist you to design, deploy, administer, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that aligns with your technical needs and budget. Progent can make sure you adhere to leading practices for installing your MetroCluster solution by providing help with procedures such as assigning disk pools and shelf IDs, determining aggregate and plexes layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker, setting up a configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery solution to show compliance with industry standards and government mandates.
Mac Online Technical Support Consultant Services
Mac Online Technical Support Consult
Progent offers nationwide online help and consulting services for companies that operate macOS and OS X networks or whose information systems include a mix of Apple Mac and Microsoft technology. Progent's experts can provide Mac clients a variety of IT services such as desktop support, migration to the latest edition of macOS from other earlier editions of Apple macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad synchronization and troubleshooting, or migrating to iCloud services. Online network consulting provides optimum return for your information technology budget by protecting client efficiency and limiting the time billed for network analysis and repair. Sophisticated online access technology and skilled technicians and consultants combine to enable Progent to solve the majority of IT issues without squandering time and expense by going to your site. In most of cases your network issues can be dealt with by telephone or through a combination of telephone support and remote access. Progent can put you in touch with Cisco CCIE network engineers and CISSP and ISSAP certified security specialists to assist you with the toughest network issues.
Microsoft 365 Android Integration Consultants
Computer Consultant Microsoft 365 Migration
Progent can assist your business to evaluate the wealth of subscription options available with Microsoft 365, formerly branded Office 365, and configure your network with Microsoft 365 so you derive top business value. Progent supports multi-vendor networks that include Windows, macOS or OS X, and Linux software. Progent can also help you to build and manage hybrid networks that transparently combine local and cloud-based products and services.
Certified Microsoft Partner Technology Consultancy Firm
Microsoft Certified Partner IT Consulting Company
Progent is a Microsoft Certified Partner and has earned accredited competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who receive the top client endorsement and are afforded the closest working relationship with Microsoft. The understanding, skills, and commitment required to earn the status of Microsoft Certified Partner benefits Progent's clients by allowing Progent to offer your business more complete technical solutions for your information system.
Wi-Fi controllers patch management Engineers
Communications device patch management Engineer
Progent's managed services for patch management provide organizations of any size a versatile and cost-effective alternative for assessing, testing, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, such as printers, infrastructure appliances such as routers and wireless access points, and Internet-of-Things (IoT) devices like alarms and robotics.
Microsoft 365 Excel Integration Configuration
Network Consultants Microsoft 365 Integration
Progent can help you to evaluate the many subscription plans offered with Microsoft 365, formerly branded Office 365, and configure your network with Microsoft 365 so you derive maximum business value. Progent supports cross-vendor environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to build and maintain hybrid solutions that seamlessly integrate on-premises and cloud-based resources.
MCSE Expert Certified Exchange Online Archiving Technology Consulting
Exchange admin center Online Troubleshooting
Microsoft has made a strong effort to enable transparent hybrid networks that combine Microsoft 365 and on-premises Exchange systems. This allows you to have some Exchange mailboxes hosted on your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can help you with any facet of planning, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can deliver occasional support to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is successfully completed on time and on budget.
UNIX, Windows Specialists
Windows, UNIX, Solaris Remote Consulting
Progent's UNIX platform support services provide small and mid-size companies and software developers support for managing and maintaining UNIX, Linux or Solaris environments that run with Microsoft-powered technology. Progent can give your business contact with UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This wide range of expertise provides you with a convenient single consulting firm to show you how to build and manage a secure and robust cross-platform network and communications solution that allows UNIX and Microsoft interoperability by integrating Microsoft Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Windows 8.1 Security On-site Support
Windows 8.1 Wireless Consulting Services
Microsoft Windows 8.1 is engineered to run on computers ranging from smart phones and slates to engineering workstations. A wealth of innovative capabilities, such as touch screen interface and iconic live tiles user interface, provide a broad range of benefits for companies who understand how to put them to work. Progent's Microsoft-certified consultants can help get your business up to speed with Microsoft Windows 8.1 and make sure you gain significant competitive advantage from the product's various new and enhanced technologies.
Expert Microsoft Certified Windows Server 2022 migration Support and Setup
Windows Server 2022 Disaster Recovery Outsourcing
Progent's Microsoft-certified Windows Server 2022 consultants can assist your organization to plan and implement a cost-effective migration to Windows Server 2022 that features high availability and that is based on an on-premises network model or a hybrid model that combines cloud-hosted Windows Server Online with an on-prem installation of Windows Server 2022.
WannaCry ransomware recovery Consultant Services
Professionals ransomware business recovery
Progent's ransomware experts can assist your business to evaluate your ransomware defenses, monitor and protect your IT environment, help with settlement negotiations with a threat actor, and reconstruct a network victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Windows Server Essentials Engineers
Windows Server Essentials Backup Technology Professional
Progent's consultants offer cost-effective remote consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can provide comprehensive project management so you can design and carry out a smooth move from Windows Server Essentials to Microsoft 365 and other Azure Cloud platforms and services.
CRISC Certified Risk and Information Systems Control Systems Engineer Consulting Services
CRISC Certified Risk and Information Systems Control Consultancy
Progent can provide the services of a CRISC-certified risk management consultant to assist your company to plan and implement an enterprise risk management strategy following leading practices promoted by CRISC and geared to align with your company's risk appetite, business goals, and IT budget.
Zero Trust Security Support Services
ProSight Duo MFA Technical Support Services
Progent's Duo managed services utilize Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports single-tap identity verification with iOS, Google Android, and other out-of-band devices.
Solaris Integration Support
Solaris Professional
If your company network mixes Sun Solaris platforms with MS Windows, Progent can show you how to integrate your computers into a cohesive network that permits all your operating systems to coexist for easy administration, seamless dataflow, high availability, enhanced performance, and tight protection. Progent's Solaris and MS Windows integration support services include IT infrastructure integration and support, support for Windows services for UNIX, online network monitoring and management, remote network help and repair, in-person technical support, and Help Desk Call Center services.
Technology Consulting Services Consulting for Service Providers
Support for IT Service Providers Support and Integration
Progent's Support Program for IT Service Organizations lets you use Progent's information technology experts under your own service brand as a seamless extension of your IT consulting team.
Windows Server 2012 R2 Multitenancy IT Consulting
Configuration Windows Server 2012R2 Multitenancy
Progent's Microsoft-certified professionals can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and rollout plans, optimize your network infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT support team, develop an enterprise-wide security strategy, streamline network administration, assist with application development, and build and validate a DR/BC plan.
Computer Support Companies Project Methodology
Deploying Phase: Implementation On-site and Remote Support
In performing IT projects for enterprise customers, Progent follows a phased methodology driven by specified milestones in order to achieve budgetary, scheduling and engineering targets while minimizing business disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures derived from the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design proposals, test models, design tuning, and expert implementation. All facets are recorded to provide a detailed summary of IT services performed and to assist in ongoing network maintenance.
Microsoft Exchange 2016 Migration Support and Setup
24-7 Microsoft Exchange Server 2016 Upgrade Help and Support
Progent can assist you in any and all phases of your migration to Exchange Server 2016 such as designing high availability system topology for a local, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; determining storage requirements for your VMs, mailbox databases and log files; setting up HLB for high-availability client access services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Dynamics GP Web Services Technology Professional
Dynamics GP ODBC Consultant Services
Progent's background providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer tools make it possible to design specialized line-of-business programs and eCommerce environments that integrate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP reporting services can help you design reports that allow you to analyze your business more effectively, turning uncooked data into useful insights into your company and customers.
CME Support
Urgent Unified CM and Exchange Online Consulting Services
Cisco Unified Communications Manager (Unified CM), previously branded CallManager, functions as the foundation of Cisco's communications and collaboration solution. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express offer a modern IP-PBX by integrating tightly with unified messaging applications like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact solution. Progent's CCIE-certified consultants can deliver effective and budget-friendly remote and on-premises support to help businesses of any size to create and administer CUCM ecosystems by providing Unified Communications Manager integration and technical support services that deliver optimum productivity. Progent's consultants can help with any facet of Unified Communications Manager setup and debugging in areas that include integrating VoIP phones and Video phones, designing dial plans, configuring SIP trunking and PSTN support, installing ISR routers with CUBE VoIP networking support, creating UCS server failover systems for high availability, performance tuning, and integration with Microsoft Exchange and Skype for Business.
Word 2016 IT Outsourcing Firms
Outlook 2016 Small Business Network Consulting Services
Progent's certified Microsoft Office and Microsoft 365 experts can assist companies of any size to incorporate Microsoft Office desktop and Microsoft 365 apps such as Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and Publisher into a cohesive solution that provides fast return on investment and promotes better business outcomes. Progent can help your company to integrate Office or Microsoft 365 applications with each other and with additional key Microsoft platforms including SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed locally or in the cloud. Progent's consultants can also assist you to resolve compatibility issues between various versions of Office desktop and can provide customized online instruction to individuals and groups.
Outsourcing SQL Server 2012 xVelocity
Top Quality SQL Server 2012 Monitoring Computer Consultant
Progent offers the support of certified consultants as well as experienced software developers, DBAs, project managers, Cisco-certified network architects, disaster recovery planning specialists, and data security professionals to assist your business to assess the likely advantages of Microsoft SQL Server 2012 for your organization, set up pilot environments at your site or at Progent's test lab, design and execute out an efficient migration to SQL Server 2012 from previous versions of SQL Server or from other database solutions, and configure a cost-effective and safe network infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
Cisco CCNP Virtual Office Job
Network Engineering Part-Time Job
Progent is hiring a variety of on-staff employees including solutions-driven MCSEs; system consultants with Cisco CCNP or CCIE credentials; and specialists in fault-tolerant system architecture with backgrounds in mobile access, wireless networking, non-stop systems, business continuity planning, data preservation, and server virtualization. Progent is also seeking desktop support experts, off-site service professionals, and CISSP or CISM accredited security professionals. We are also hiring experienced managers and administrators who can perform efficiently in our dynamic, virtual office environment. Progent works with independent professionals who have in-depth knowledge and hands-on background in high-demand information technology areas beyond our primary technical concentration. Progent's Experts Team employs contractors who can provide advice and development support for strategic solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess in-depth expertise with popular platforms such as Linux derivatives, Macintosh, or Sun, or offer world-class skills in areas like telecom, web site development, EDI, eCommerce, or dbm programming. Independent consultants certified by us coordinate with our full-time consultants to deliver end-to-end solutions for small company networks.
Top Ranked Internet Security and Acceleration Server 2006 Technical Consultant
Microsoft Experts ISA 2006 Firewall Consultant
ISA 2006 is a multi-functional gateway that provides a fully integrated application layer firewall, virtual private network (VPN), and web caching platform for protecting the Internet-facing applications of any organization against a wide range of attacks. Progent's Microsoft Internet Security and Acceleration Server 2006 experts can help you plan, cost-justify, pilot, implement, customize and support the Standard or Enterprise version of ISA Server on your network.
Top Amazon cloud integration Developer Firms
Amazon AWS migration Programming
Progent offers affordable remote support to assist companies to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, architectural design, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies.
Windows Server Essentials Live Migration Services
Microsoft Expert Windows Server Essentials Migration Engineer
Progent's Microsoft-certified consultants offer budget-friendly remote consulting and troubleshooting for Microsoft Windows Server Essentials. Progent offers comprehensive project management support so you can design and carry out a smooth migration from Windows Server Essentials to Microsoft 365 and other Microsoft Online applications and services.
ProSight Reporting Remote Network Infrastructure Management Onsite Technical Support
ProSight Reporting SentinelOne Remote Network Monitoring Online Technical Support
ProSight Reporting is an expanding suite of real-time reporting tools created to integrate with the industry's leading ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Barracuda Networks F1000B Series Firewalls Cybersecurity Group
Barracuda Networks Remote Access Cybersecurity Consultancy
Barracuda's budget-friendly CloudGen Firewall devices combine web filtering, safe remote connectivity, SSL tunnel VPN, high-security SD-WAN, and Zero-Trust protection with centralized management across your complete enterprise including on-premises, cloud, and hybrid deployment architectures. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent can deliver the depth of skill to serve as your go-to resource for network support, administration, education, and cybersecurity consulting.
Juniper J2320 Router Security Evaluation
Juniper J Series Router Cybersecurity Organizations
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Outsourcing Supplemental Help Desk
Service Desk Sharing Online Consulting
Progent's Microsoft certified Consultants provide three ways to help mid-size and large businesses create an efficient and successful in-house Network Support Help Desk Call Center. Progent's help desk consulting services include ROI evaluation, process analysis and improvement, management reporting, training of in-house personnel, and documentation of processes. Progent's Software Selection and Integration Support Services help companies sift through the various high-quality Help Desk application programs on the market and determine what packages might be too expensive, lack critical features, or align badly with your company's corporate culture. Progent also provides temporary staffing for organizations who want to reinforce their internal Help Desk staff for occasional projects or to substitute for vacationing or indisposed personnel.
Information Technology Outsourcing Firm Access to External Support Databases
Microsoft Consulting Best Practices IT Consultant
Progent's team of Microsoft and Cisco Premier consultants average more than ten years of real-world professional experience, at the forefront of IT service, executing a broad range of technical tasks for an extensive mix of businesses. Every Progent consultant shares a proven collection of individual best practices that are incorporated into company-wide leading practices training that Progent instills in its consulting staff. This guarantees that you get not just world-class IT help, but also a support engineer with field-tested methods for applying computer knowledge to fix actual network problems rapidly.
ProSight Email Zero Hour Protection Consult
Email Outbound Content Filtering Consult
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to provide centralized management and world-class protection for your email traffic. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to external attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a further layer of analysis for incoming email. For outgoing email, the onsite security gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.
24x7 Hornetsecurity Altaro VM Backup Integration Technology Consulting Services
Altaro VM Backup Offsite Support and Setup
Altaro VM Backup from Hornetsecurity offers small and mid-size businesses a reliable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, distributed, and cloud environments and also enables low-cost backup to Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or on-premises services to help you to design, deploy, optimize and debug a comprehensive backup and disaster recovery system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup.
Forensics Services Juniper Junos os
Juniper Junos Network and Security Manager Evaluation
Progent's Juniper-certified network consultants can assist your company to plan and implement Juniper Firewall and VPN technology, optimize and support your network infrastructure, and upgrade efficiently from outdated equipment to current releases. Progent's Junos OS engineers can provide expertise with Juniper's flagship network operating system to enable you to streamline the administration and strengthen the protection of your Juniper VPN devices and firewalls. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software productss and can help you manage environments that include a combination of Juniper's software platforms.
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