Waterbury, CT Remote Support from Certified Computer Network Service Professionals
Progent's computer troubleshooting services can provide your Waterbury, CT company low cost and dependable support from world-class network experts. By providing IT consulting service when you need it, offering advanced expertise for mission-critical technologies, delivering value-added services such as automated server monitoring, and invoicing only for support you receive, Progent gives your Waterbury, Connecticut company an economical option for maximizing the productivity and profitability of small-scale office networks. If you maintain a local system, connect to cloud-based resources, or manage a hybrid cloud/on-premises solution, Progent is the intelligent way for businesses and local governments to create and support a robust and safe IT system and to have quick access to the experienced support usually restricted to enterprises who are able to maintain a sizeable in-house IT organization.

For mid-size and large companies, Progent offers co-sourcing support to supplement the technical skills of your internal network support staff. Co-sourcing can cut costs and minimize technical risks for major projects like application development, business continuity planning and testing, network security evaluations, office consolidations, or technology migrations and upgrades.

Progent can in addition provide the services of certified experts to help your business to design and implement a sensible cloud strategy.

Core IT Areas Serviced by Progent for Waterbury, Connecticut Businesses
As a Microsoft-certified Partner computer support firm that maintains a world-class team of Cisco Premier CCIE network experts and Apple Computer accredited consultants, Progent provides urgent troubleshooting and affordable online consulting to Waterbury, CT small businesses for a wide range of information technologies such as:

Support Delivery Options for Waterbury, Connecticut Businesses
Progent has a variety of alternatives for providing small companies with cost-effective IT services for troubleshooting, consulting, and network administration. Progent's paradigm for delivering IT support is based on the Call Center structure familiar to larger IT groups. Progent's Help Desk Service Model promotes rapid response, thorough activity records, dependable follow-up, and strict expense monitoring for a range of IT support delivery options that include remote repairs, in-person help, and top-tier consulting.

  • Remote Support
    Progent's Technical Response Center offers emergency and scheduled remote assistance for Microsoft Windows, Linux, Apple, and Cisco-powered systems in the United States and globally. Progent's seasoned service experts can help clients to analyze and repair network problems without the expense or delay of in-person service calls. The background of Progent's network engineers makes it possible to handle the majority of network problems rapidly. For the most complex problems, Progent's depth of expertise makes it possible to escalate support calls to world-class specialists. Progent provides a streamlined, web-based signup process for new clients to accommodate emergency network problems and Progent charges per minute with no startup fees or minimums, so you are invoiced only for the assistance you receive. Experts available remotely include Cisco-premier CCIEs, Microsoft-Premier MCSE consultants, and CISM-certified security engineers. Learn more details concerning Progent's remote network support services.

  • On-site Service
    Progent offers onsite computer support for registered customers in major metropolitan areas in the U.S. Progent's on-site support personnel can work in conjunction with Progent's remote service engineers to give small and midsize companies the best of both worlds: onsite service professionals when you need them as well as the on-line help of Progent's seasoned team of IT engineers, security specialists, and business software developers. The wait time for in-person support calls is typically under one business day. There is no start-up or retainer charge for becoming a Progent client for onsite support. Find out more details concerning why to register for Progent's in-person computer service.

  • Phone Support
    Progent's Standard Help Desk Services offer small businesses an end-to-end service desk solution that handles all facets of online Level 1 desktop technical support from initial requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and management reports. Progent offers call desk services at a significant discount off Progent's normal desktop support rates, and Progent offers the additional option of fast as-needed escalation to subject matter experts to resolve challenging problems. To learn more, visit Online Help Desk Services for Small Businesses.

  • Help Desk Sharing Services
    Progent's Help Desk Co-management services allow your IT organization to share responsibilities for Help Desk support transparently between your IT staff and Progent's roster of seasoned desktop support technicians and subject matter experts (SMEs). Progent's shared Help Desk service is a collaborative support solution built around the leading professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, ownership, status tracking, and metrics. For details, visit Progent's shared Help Desk services.

  • IT Consulting Expertise
    Progent provides small and midsize companies budget-friendly availability of world-class IT professionals who can deliver help with vital products and technologies such as Windows Server 2022 solution design and integration services, Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud solutions, Cisco network design, consulting support for Horizon3.ai's NodeZero PEN test products, company-wide network protection consulting, non-stop it system consulting, virtualization strategies, plus configuration, customization and training for small business applications such as financials, ERP and MRP, reporting, sales automation, and office productivity software. Progent can help with one-time projects including site moves and major software migrations, extended projects such as upgrading an older MRP platform to a current Microsoft Dynamics 365 solution, database application programming and administration services, and web design, continuing services including System Center 2012 Operations Manager expertise and SCOM 2016 consulting services for IT infrastructure health monitoring and network management, or urgent response such as disaster recovery and virus removal.

  • Network Infrastructure Consulting Services for Telecommuters
    Progent can help small and medium-size companies to plan, implement and debug the network infrastructure to support remote workers. Areas of infrastructure for which Progent's experts offer support include safe and convenient VPN tunnel connectivity, Virtual Desktop Infrastructure (VDI) platforms, router integration, wireless LAN planning and implementation, and robust Internet connections. To learn about Progent's infrastructure expertise for an at-home workforce, go to network infrastructure expertise for an at-home workforce.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides full hosting services for the entirety of a small or midsize company's production servers in an environment that not only delivers the highest degree of dependability and scalability but that is also convenient for clients to migrate to a different service provider or to bring internally if your circumstance calls for it. Progent's Private Cloud hosting service is built around tested virtualization technologies that allow companies with multi-vendor networks to benefit significantly on the costs of capital equipment, system support, and network management while getting world-class reliability and an unprecedented level of vendor flexibility. Unlike conventional Software as a Service hosting offerings, Progent's Private Cloud Hosting Service covers all server-based software in a single centrally administered package, can handle the mixed- OS and non- standardized networks common with small businesses, and retains ownership of the software in the client's possession so that migrating to a new virtual system is quick, reliable, and affordable. This avoids ending up a captive to a single hosting service while still offering all the savings associated with ASP and SaaS hosting services.

  • Hybrid Cloud Integration Consulting
    Progent can provide expert remote consulting to help organizations of any size connect their information networks with popular public clouds such as Azure and Amazon AWS. Progent can assist you to plan and administer hybrid ecosystems that can include Windows and Linux operating systems and applications in either cloud-based systems or in hybrid topologies that utilize local resources as well as cloud services. To assist you to integrate public cloud services with physical datacenters, Progent offers a range of cloud migration services that include Office 365 integration with on-premises Exchange, Azure design and integration services, Amazon AWS cloud migration, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud Platform planning and integration consulting. Progent has over two decades of experience delivering high-level consulting support remotely, and Progent can help you complete your cloud migration projects on schedule and within your budget.
Progent's Low-Cost Managed Services for Remote Network Management
Progent's affordable ProSight series of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. Managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates SentinelOne's cutting edge behavior-based machine learning technology to guard endpoint devices and servers and VMs against new malware assaults such as ransomware and email phishing, which easily escape legacy signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to address the entire threat lifecycle including blocking, detection, containment, cleanup, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks. Progent is a SentinelOne Partner, dealer, and integrator. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    Progent's ProSight Enhanced Security Protection managed services deliver economical multi-layer security for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP delivers firewall protection, penetration alerts, device management, and web filtering via cutting-edge technologies incorporated within one agent managed from a single console. Progent's data protection and virtualization consultants can help your business to design and implement a ProSight ESP deployment that addresses your company's specific requirements and that allows you demonstrate compliance with government and industry data protection standards. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that call for immediate action. Progent can also help your company to install and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Cloud Backup
    ProSight Data Protection Services provide small and medium-sized businesses an affordable and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight Data Protection Services automates your backup activities and allows fast restoration of critical data, applications and virtual machines that have become unavailable or damaged as a result of hardware failures, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can deliver advanced support to set up ProSight DPS to to comply with government and industry regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to restore your critical data. Read more about ProSight Data Protection Services Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map out, track, enhance and troubleshoot their networking hardware like routers and switches, firewalls, and access points plus servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always updated, copies and manages the configuration of virtually all devices connected to your network, monitors performance, and generates alerts when potential issues are detected. By automating complex management and troubleshooting processes, ProSight WAN Watch can cut hours off common chores such as making network diagrams, reconfiguring your network, finding appliances that need critical software patches, or resolving performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption solution that uses the technology of top data security vendors to deliver web-based management and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a further layer of analysis for incoming email. For outbound email, the local gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email that stays within your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates advanced remote monitoring and management techniques to keep your network operating at peak levels by tracking the state of vital assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your specified IT personnel and your Progent consultant so any potential issues can be resolved before they have a chance to disrupt your network Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual host configured and maintained by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the OS software, and the apps. Since the system is virtualized, it can be ported immediately to a different hardware environment without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and protect information related to your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs or warranties. By cleaning up and organizing your network documentation, you can save as much as half of time wasted searching for vital information about your network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you're making enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require as soon as you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost alternative for small and mid-size organizations to get an objective assessment of the health of their IT system. Powered by a selection of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's certified group of IT experts, ProSight Network Audits help you see how well the deployment of your essential infrastructure assets conform to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI such as a cleaner Active Directory environment. Both also come with one year of advanced remote network monitoring and management (RMM). Benefits can include simpler management, better compliance with government and industry security regulations, higher utilization of IT assets, faster troubleshooting, more dependable backup and restore, and increased uptime. See more about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service built around a phone interview with a Progent information assurance expert. The interview is intended to assess your company's preparedness either to stop or recover quickly after an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to collect information concerning your current antivirus tools and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow best practices to build an efficient security and backup environment that aligns with your business needs. For more information, visit The ProSight Ransomware Preparedness Report.

Special Advantages of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged expert at the fundamental system software and productivity applications used by the majority of small and medium-size businesses. As a Cisco-authorized partner, Progent also can provide help for an ever more complex array of infrastructure technologies such as PIX and ASA firewalls, routers and switches, VoIP solutions, and wireless connectivity. Furthermore, Progent's CISSP-Premier security experts, CISM-qualified security engineers, CISA-qualified security audit specialists and GIAC-qualified information assurance professionals offer a company-wide perspective on network security and can assist with advanced security programs like SIEM solutions to help companies comply with industry guidelines and government requirements for IT data protection and incident reporting.

The scope and size of Progent's consulting staff offer a powerful array of benefits to clients trying to maximize the business value of their IT system within a reasonable budget. These advantages include:

  • Best Industry Service Methodology
    Progent's team of Microsoft and Cisco Certified experts average longer than ten years of hands-on industry experience, in the trenches of network service, performing a wide variety of technical tasks for an extensive array of clients. Each Progent consultant shares a proven set of personal best practices which are incorporated into company-wide leading practices training that Progent teaches its consulting team. This guarantees that you get not just expert IT help, but also a consultant with field-tested approaches for solving actual network problems rapidly. Read more details about Progent's best practices for network consulting.

  • Granular Pricing Model
    Progent's pricing model is to bill for phone service and on-site visits by the minute. Consequently, you are billed only for received services. Progent does not demand a higher rate for after-hours or emergency support, and Progent does not bill for travel except for emergency calls where on-site time is less than four hours. In addition, Progent imposes no service activation fee and asks no retainer for services provided during regular working hours. Many service organizations impose substantial minimum payments or bill in increments of a quarter hour or longer. Progent's small billing granularity eliminates major invoices for quick solutions. Another advantage of by-the-minute billing is that your company will not be inclined to allow minor problems to fester until they become major problems. Learn more concerning Progent's value pricing for IT outsourcing.

  • Full Documentation of Delivered Support
    Progent has created a comprehensive service reporting system that records and organizes complete documentation for all billed support activities. Unlike some independent consultants or local service organizations who provide minimal documentation or specifics of services done, each service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the support reports given by every staff member to every customer. The practice of documenting and archiving service records allows more effective support and avoids a slew of common problems such as when a service customer is virtually held captive to a consultant who refuses to let go of the keys to the kingdom. Find out more details concerning Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching customers to deal with technical issues that are within their scope, Progent can focus on providing hard-to-find skills where Progent has little competition. Small companies who work with freelance consultants or who employ in-house IT personnel benefit when Progent transfers information about critical technology and proven methodologies to make their IT environments more reliable, secure, and efficient. Learn more about Progent's knowledge transfer services.

Contact Progent
If your Waterbury, Connecticut business needs to contact Progent to find out about IT outsourcing, consulting, or technical support services, phone 800-993-9400 or refer to Contact Progent.

Fast Remote Technical Assistance
For immediate remote support, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



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    Progent can assist small and mid-size companies to provision their offsite employees with efficient integration with public cloud services.

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    Progent offers two low-cost service bundles intended to enable small businesses to get an independent security assessment from a certified security engineer. With Progent's External Security Inventory Scan, an engineer runs a comprehensive examination of your network from beyond your firewall to uncover possible risks in the security posture you present to the outside world. With Progent's Internal Security Inventory Scan, an engineer runs a system scan from an authorized machine inside your company firewall to evaluate your exposure to internal threats. The two security inventory packages are configured and executed from a secured remote location.

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    Progent's Microsoft-certified IT experts can provide Windows Server 2016 migration consulting services to assist businesses of any size to plan and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can assist your company to assess the value of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica, plus multi-domain clusters.

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    • Cisco Firewall integration Support and Integration
    Emergency Cisco ASA Configuration Online Support

    Progent's Cisco-Certified network consultants offer experienced PIX Firewall support services covering design, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector threat protection, and safe connectivity services. Extending from compact, easy-to-install desktop devices for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a sensible combination of security, speed and availability for information environments of all sizes. PIX firewalls are based on a hardened, purpose-built platform, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and networking services, including advanced application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and extensive administrative solutions. Progent's network consultants can help you select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Expert Microsoft Certified .NET Visual Studio Developer Firm

    Progent's application developers have worked for 20 years with .NET tools and the Visual Studio development system and are able to create or enhance .NET apps quickly and affordably.

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    Progent's Juniper-authorized network consultants can assist you to plan and implement Juniper Firewall/VPN technology, enhance and troubleshoot your network infrastructure, and upgrade efficiently from outdated devices to the latest releases. Progent's Junos OS consultants can also provide support for Juniper's flagship network operating system to help you to streamline the management and strengthen the protection of your Juniper VPN appliances and firewalls. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software productss and can assist you manage networks that incorporate a combination of Juniper's OS platforms.

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    Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that embodies more than a quarter century of background helping manufacturing and distribution organizations to manage supply chains and improve the efficiency of key processes in order to get products to market fast and adhere to customer schedules consistently. Progent can provide the expertise of an ERP specialist with over 20 years of background working with the SyteLine/CloudSuite Industrial platform. Progent can provide online or onsite services that can range from occasional guidance to end-to-end solution planning and project management. Sample consulting services offered by Progent for Infor CloudSuite Industrial include installation, migration, process improvement, customization, CPQ, web site integration, technical support, ETL, Amazon AWS integration, training, and DBA services.

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    • System Center 2016 Migration Support and Integration
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    • Fault Tolerant Mutli-location Network Troubleshooting
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    Progent's Disaster Recovery/Business Continuity consultants offer extensive backgrounds assisting small businesses to reduce system downtime by providing cost-effective remote consulting support for disaster recovery/business continuity planning, high-availability network infrastructure, backup/restore systems, and non-disruptive system maintenance. Progent's business continuity consultants can assist you to plan and test a sensible business continuity plan that aligns with your business goals and IT budget. Progent's disaster recovery specialists can help you to design, implement, and support fault-tolerant technologies such as redundant Internet access, virtualization, fail-over clustering, load balancing, transparent online backup, and geographically dispersed data centers.

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    • Network Load Balance Computer Engineer
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    Progent's fault tolerant system consultants provide non-stop computing consulting, disaster recovery planning, system load balancing, 24x7 interoffice access, high-availability Internet connection design, high-availability data center support, and other fault-tolerant networking consulting to help your company configure a non-stop environment for strategic applications. Progent has the background to develop affordable, 24x7 systems by deploying the expanding suite of Windows Cluster servers such as Windows Cluster Server 2003, SQL Server Cluster, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco authorized engineers can show you how to you build a fault tolerant mutli-location network with a completely mirrored Internet interface and efficient system load balancing.

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    Progent's Windows consultants can assist organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an older release of Windows. Online and on-premises assessment and migration services for Windows 10 available from Progent's experts include ROI estimates, project management, compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile device management, teleworker access, data and identity security, automated deployment and management, network design, Wi-Fi support, business continuity planning, custom training for IT support staff and end users, and ongoing Call Center support services.

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    Progent can help small and mid-size businesses to deploy and debug teleconferencing platforms to enable their teleworkers to interact efficiently with teammates and customers.

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    E-Mail Guard from Postini offers continually updated spam and virus blocking, content filtering, and protection from email-based directory harvesting and DSA attacks. Progent is a Postini aggregator and support firm. If your company is too small to qualify for a standard Postini license, you can still get access to Postini's Perimeter Manager technology via Progent's E-Mail Guard antispam and anti-virus service offering. Progent's certified e-mail protection professionals can help you create an email security strategy that features anti-spam and anti-virus products and policies.

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    Windows Server 2008 is a major advance in making IT systems more secure and fault tolerant, easier to virtualize and administer, higher performing, and able to offer a better environment for web hosting and development. Progent can help your business benefit fully from the improvements incorporated into Microsoft Windows Server 2008 by providing certified consulting, support, training, temporary staffing, monitoring, and security engineering services.

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    Progent's professionals provide expertise in multiple technologies relevant to mobile connectivity such as system infrastructure, Activesync, wireless security, wireless email, Microsoft Windows Mobile, RIM Blackberry, and wireless application programming. Progent's Microsoft and Cisco certified professionals can save your business time and expense by using their wireless expertise to show you how to choose and configure wireless access solutions that make sense for your company. Progent can also tune your IT architecture so that mobile handhelds work better.

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    • After Hours Juniper Junos os Security Consultant
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    Progent's Juniper Networks-certified network consultants can assist your company to design and implement Juniper Firewall and VPN technology, optimize and support your infrastructure, and migrate smoothly from discontinued equipment to the latest versions. Progent's Junos OS engineers can provide support for Juniper's flagship network control software to help your business to simplify the administration and improve the protection of your Juniper VPN devices and firewalls. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software platforms and can help organizations maintain environments that include a mix of Juniper's software platforms.

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    Progent's Duo services incorporate Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication. Duo enables single-tap identity verification with iOS, Google Android, and other out-of-band devices.

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    • Data Protection Manager 2016 Storage Spaces Direct Remote Consulting
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    Microsoft System Center 2016 Data Protection Manager offers automatic backup and easy restore functions for Microsoft-based networks. SCDPM 2016 delivers application-sensitive backup for key workloads such as Microsoft SQL, Exchange and SharePoint, protects Windows and Linux VMs, supports VMs hosted by Windows Hyper-V as well as VMware, and can use Azure for cloud backup and recovery. Progent's Microsoft-certified experts can assist organizations of any size to plan, implement, manage, and repair a multi-site backup/recovery solution built around System Center 2016 Data Protection Manager. Progent can assist you to migrate from a previous release of Data Protection Manager or from a legacy system, and Progent can tune your SCDPM 2016 ecosystem for on premises, hosted, cloud or hybrid deployments. Progent offers remote or onsite support and can provide as-needed expertise to help you through challenging issues or deliver comprehensive project management or co-management support to help you complete your SCDPM 2016 initiative on schedule and on budget.

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    Progent's Microsoft certified engineers can help you to assess Windows 7 to confirm application and driver compatibility and to determine its performance and stability operating with your applications. Progent can also show you how to assess the likely strategic value of moving to Windows 7. If Microsoft Windows 7 fits your business strategy, Progent can assist your IT organization to design and carry out a non-disruptive deployment of Windows 7 from a an older release of Windows.

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    Progent's Cisco-Premier network experts offer experienced PIX Firewall support services encompassing architecture, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack protection, and safe connectivity services. Ranging from small, plug-and-play desktop devices for small offices and home offices to modular gigabit products, Cisco PIX firewalls provide a sensible combination of protection, speed and availability for business environments of all sizes. PIX firewalls are build around a proven, specially designed platform, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and networking services, including powerful application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent networking services, and flexible management tools. Progent's network consultants can show you how to select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

  • Windows and UNIX Consultancy Consultant UNIX, Windows
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